Room was clean, shower had a broken peice to turn shower on very difficult to turn on. Elevetrs smelled horrible. Customer service was wonderful. The grizzly bar was very run downed look. Ordered a sandwich was not much for what i thought it would be. The beer taps were down. There was alot of traffic cars going on as in illegal traffic.
JESSICA
JESSICA,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Started bad ended Well!
This stay started off horrible, the shuttle driver was rude and didn't bother to help with luggage, didn't open the door nothing!!! Only to get to our room and heater didn't work and when and strong fumes were coming drom it. Called front desk and was told a ticket would be put in, never offered to change our room, my husband was very upset. Next morning Jasmine and Sheyenne saved the stay. I voiced my complaints and our room was changed immediately, and gave us a apology and made us feel more welcomed. SHEYENNE offered to take us to airport and she picked us up by our room on girst floor because my husband knees were bothering him . They both made us feel so much better. AMIYA and Sheyenne even gave us recommendations of places to go that were walking distance. Thank you ladies for making a horrible start end very happy. They deserve raises because they really know how to give great customer service.
Patricia
Patricia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Berryhill Schools
Berryhill Schools,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
Doug
Doug,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
Jayci S
Jayci S,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
The stay was good. The part of the hotel we stayed in was under renovation. It was quiet probably because it was Sunday.
Gary
Gary,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Play has outstanding service! Very busy with a conference room
Tyler
Tyler,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
David
David,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Lynne
Lynne,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Myron
Myron,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Raul
Raul,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
Disappointed with my stay
My family and I have stayed at other Red Lion hotels and this one has been the worst stay we have had. The room was big beds were clean but the floors were dirty left our white socks with a bit of a stain. The fridge never got cold always warm. One of the drawers was broken and wouldn’t let the other ones open or close properly. We didn’t have enough towels in room on our first night so I went to lobby to get some and was told someone would bring some to our room never got any not even the next day so we just had to buy our own and freshen up the room since we didn’t even have someone clean the room. Construction was being done all around so we woke up to banging in the room next door at 7 in the morning. The feel overall of the hotel felt dirty was outdated and just not relaxing. I’m sure it could have been better but this was just what I experienced on our 3 day stay. Upon checkout the receptionist said she forgot I told her about the drawer and couldn’t remember my room number for the towels when she had clearly written something down when I told her about it. Disappointed with the service never will I stay here again I guess you get what you pay for.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 31 日
Always fine
Nick
Nick,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
They are renovating so some of the rooms have been updated and some are still in the process. Those who helped me get checked in where super friendly and helpful. The room was clean and good size. Excellent option for a stay and plenty of parking if you have a large trailer.
Ben
Ben,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Linda
Linda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Bonnie
Bonnie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
We enjoyed the stay but got absolutely zero sleep because our room was the closest to the freeway I’ve ever been. We were awake all night because of how loud it was. We want to stay there again but absolutely never again in a room by the freeway.
Amber
Amber,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Best part was the staff, super friendly ans helpful
Melissa
Melissa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Red Lion Review
Overall good experience. Customer service was great! Nice complimentary breakfast.