1. The staffs not very tentative to our needs, gave poor instructions to room. We were looking for 16th floor and the elevator only has15 floors.
2. The lights in the room very dim and some lights didn’t even work.
3. The TV connection was not stable and hang at times.
4. The water pressure sometimes passable and often weak.
5. We stayed for 4 nights and only got 2 bottles of water the first day. It was not refill on daily cleaning.
6. The coffee was bad.
Overall, I expected more from W hotel.
A Sheung Yan
A Sheung Yan,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2022 年 1 月 6 日
Worst hotel I’ve lived in my life, sofa is broken, I asked them they said they are going to get new sofa later on, so what about me ?? My room is not on sale or anything, and 2 bedroom 1 bathroom should be point out before booking this room because 1 bathroom is not enough, and everything else is expensive at this hotel
Really lovely staff and great rooms. Will stay again for sure
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Esmeralda
Esmeralda,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 24 日
Catherine
Catherine,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Excellent property and staff
Suzy
Suzy,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 14 日
murad
murad,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Grace
Grace,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 7 日
An amazing place with even amazing service
Amazing stay . One of the best in recent times . Wonderful service right from reception to valet to house keeping . Great location and quiet and peaceful . Easier access and after my recent miserable Hilton experience this one was a blessing . Thank u the whole team at W
Ashok
Ashok,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 6 日
sanjay
sanjay,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Honestly once again treated like royalty we stayed in the big suite before going to get married the staff was so lovely and super excited for us they sent us a beautiful bottle of champagne to celebrate along with a hand written note. It’s the little things! The room was pristine cleaning was impeccable and STK is delicious. I recommend this hotel it is close to everything and very safe nice neighborhood. Thank you W for another wonderful stay.
Ahmad
Ahmad,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 2 日
no go!
Dont go there - outdated, old "hotel" in a terrible condition!
It has nothing to do with a W.