The only things needed in hotel: safety, bed, shower!!!! Hole in door to adjoining room covered over by hotel with paper Hole in bathroom ceiling, dirty toilet, ac didn’t work, shower didn’t work, no pool as advertised, elevator didn’t work, no blankets just sheet, something bit my face Ken stated the hotel
Not responsible for cleanliness or if things are working or not because we “booked through a third party”. He stayed hotels.com needs to be the ones to refund our money.