The upkeep and cleanliness was not super good, but also not super bad. Bathroom did not have a lot of counter space and no place to hang towels and washcloths for the next use. Breakfast was pretty good.
真实旅客
2 晚家庭旅行
10/10
Nice breakfast buffet, room was spacious and clean, beds were comfortable
Jonathan
1 晚家庭旅行
10/10
Hotel was a solid Bplus as described just not as clean as I like at check in but made up for it with service and breakfast.
Christian
4 晚家庭旅行
2/10
We booked this hotel under the impression that the rooms would be comfortable and clean. That was not the case. Our room had outdated carpet with stains, a lumpy uncomfortable mattress and cigarette holes in the furniture. The lamp and shower head were broken, and they ran out of food at the continental breakfast even though we went to the lobby hours before it was over. It is conveniently located to Colonial Williamsburg but we wouldn’t stay again.
Ariel
2 晚行程
8/10
It was good. Nice and quiet
Debbie
2 晚家庭旅行
8/10
Condition reflected in the price, bedding had marks, bathroom looked tired.
Marian
1 晚行程
8/10
Stephanie
4 晚家庭旅行
8/10
Pleasant stay and safe location convenient to all necessary needs
Tabitha
2 晚行程
8/10
Andrew
1 晚家庭旅行
4/10
The in-room HVAC system was so incredibly LOUD that we couldn't sleep with it running. We had to turn it off for a few hours at a time to be able to get any shuteye at all. Needless to say, we were exhausted the next day. Thankfully we only stayed one night.
There are no towel racks in the bathroom. Seriously?
The pool was empty except for a large puddle of dirty, stagnant water at the deep end.
The exercise room was empty of equipment and "under renovation", although no work in progress was apparent.
The sausage patties offered at breakfast were burnt and inedible.
Overall, a disappointing experience.
真实旅客
1 晚行程
4/10
Upon arrival we were greeted by a sign that stated the receptionist had stepped away and would be back. Upon her return the check in process was smooth. The initial appearance of the common areas seemed well kept and inviting. However, as we entered our room the smell of mold was overwhelming to the point it was hard to be in the room. The smell was only the beginning; the bathroom had a cracked celling with pieces missing not to mention cracked tiles in the shower. The final piece was the pool was not open and filthy, the gym had no equipment and was closed as was the aerobics room.
I feel as though this hotel was significantly misrepresented and I paid $360.18 for this deception!! shame on hotels.com for suggesting this!
scott
2 晚家庭旅行
10/10
Elizabeth
2 晚家庭旅行
10/10
our stay was very good, The people at the desk were helpful and knowledgeable.
Karen
6 晚家庭旅行
8/10
antje
4 晚结伴旅行
8/10
Deborah
1 晚行程
10/10
Malik
4 晚行程
2/10
When we arrived there the room we had the sheets was dirty and the bathroom didn't look like it had been clean, we contact the front desk she told us to come get more sheets to make up our own bed, also when we said the bathroom wasn't clean she said that everyone clean is different, clean is clean if its dirty then it's not clean.just very bad service all away around.
Keir
2 晚结伴旅行
4/10
Marc
3 晚行程
4/10
Gone downhill a lot! Used to at least be clean. First room had no lightbulbs in the light or cord to the phone. Second had carpet coming up and the shower went hot and cold randomly with little pressure. Outlets would not keep plug in for the few that were there. The microwave and tv were plugged into the lamp so you had to choose the charge something or watch tv…breakfast was stale and Luke warm and greasy. Coffee was not drinkable….will not stay here again and we used to stay here a lot. Each time it’s gotten worse and worse. We barely made it through this time…cheap but that’s the only plus!
Jessica
3 晚家庭旅行
4/10
Jonathan
3 晚行程
8/10
Julie
7 晚家庭旅行
6/10
The room we had was run down. The bathroom cabinet was broken. Shower barely had any water coming out of the shower head. The curtains were broken. Half the buttons on the TV remote did not work.
真实旅客
3 晚家庭旅行
8/10
Julie
1 晚行程
6/10
Mid quality accommodations. Room was not thoroughly cleaned upon arrival.
Barry
3 晚行程
6/10
Over all we did fine but there were a few things which were less than great: the room was stuffy, the top sheet had some stains, and there was some questionable bread on the breakfast bar