Had to change rooms at first because the door did not lock .
Found hair strands on towels that were supposedly clean
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
maude
maude,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Couldn't ask for better really.
The hotel smelled amazing from the second we walked in. The lady checking us in was a very nice but true new yorker, the other staff we saw was very nice also. Plenty of parking. Plenty of food within walking distance. Only bad thing was the heavy door leading to each hallway on the 2nd floor. Our room was right beside it and it would slam every 10 minutes with people coming in and out. It was also very inconvenient packing stuff in to hall to your room. Hot coffee and hot chocolate always ready in the lobby.
Loren
Loren,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Mediocre at best
We knew we didn’t book the fanciest hotel, but we expected more for the cost and based on other reviews. The desk attendant who checked us in was very rude, to the point my 11 year old son noticed. The text messaging check in/check out apparently don’t work with their system. One of the two beds squeaked terribly every time you sat on it. The television was very small. The bathroom had mold growing on the ceiling. The kitchen area is too small for the number of people that were there in the morning. Thankfully we were only here for a few nights and were out visiting family during the day. Positives: the beds were comfortable (despite the squeaking), and the room renovations were nice.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Carmen
Carmen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
The staff is very friendly, they had popcorn at check-in as well as hot chocolate, coffee, tees and items off the breakfast buffet menu were available in the evening. The hotel is located off 94, yet our room was very quiet.
CARL
CARL,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Yale
Yale,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Needs an electric car charger
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Khalid
Khalid,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Convenient and great proximity to the airport. Breakfast was great .
Tri
Tri,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 11 日
Dirty. bugs in the bed. stains on the sheets. hair all over the shower. they don’t clean the rooms before the next guest stay. It smells horrible and they have horrible customer service.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 11 日
Jane
Jane,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 11 日
Jessica
Jessica,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 10 日
NOT GOOD
the bed was so high that my wife could not get into it and even I had a hard time getting in and out of it. the phone in our room did not work and had to be fixed and the same witjh the TV. the TV was the smallest screen that I have ever seen in a hotel. Would not stay here again!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
John
John,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Anne
Anne,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 5 日
Needs some work
The whole hotel had a very pungent smell, one of the beds in our room squeeked like crazy, kept us awake.
CATHERINE
CATHERINE,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Couldn’t stay there due to the hotel room door being broken. The staff member (yes they only had one person working there on a Saturday at prime check in) was unbelievably rude, tried to say it was OK that the door wouldn’t shut and that we’d still get charged for the room. Was combative and acted like it was an inconvenience to even ask for maintenance to look at it. Left the hotel and had to make several phone calls to try and get a refund. Was left to find a hotel last minute. Awful experience.
Elise
Elise,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Ron
Ron,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Not a sanitary hotel
Even though I checked in prior to arrival I had to provide drivers license and credit card information again once I got there. Check in was also delayed because there were 3 women waiting to get direction on how the hotel would deal with their cancelation because their door would not close. There was no maintenance person available so the lady on the front desk was gone to see what she could do. Once that was settled and I got checked in I went to the room and initially it looked fine. After we settled in I sat down and noticed all the hair on my socks. The floor was filthy and I actually threw my socks out. Through the night we were constantly awakened by the sounds from other rooms as the walls are made from very thin paper it would seem. In the morning when we got up I noticed that the here was blood on the bed sheets. Normally I do not pull the sheets all the way down but I will be from now on. This was disgusting. I felt it was pointless at that point to complain to the staff but I did send the management an email with no response as of yet.