I had an extremely disappointing stay at your hotel. The room was dirty—everything from the floors to the bathroom felt neglected. Shockingly, the beds had no blankets or comforters. When I requested two comforters, I was only given one because I was told there were no more available. That is completely unacceptable for any hotel standard.
Additionally, there was water leaking from the ceiling near the light fixture, which posed a serious safety hazard. I was genuinely afraid to turn the light on due to the risk of electrical issues. When I brought this to the front desk’s attention, I was told there were no other rooms available.
This experience was not only uncomfortable but potentially dangerous. I strongly urge management to address these issues immediately. I would not recommend this hotel until significant improvements are made.
Eric
1 晚商务旅行
2/10
walls has water bubbles, ice machine was super loud, smelled like mildew, hot as crap inside until the ac was turned on. worst part blood on floor and bathroom door wouldn shut floor was uneven and the bathroom door is wood and was completly ruined at the bottom. we were a family of 4 and this place was so bad. needs so much! i understand why the star rating is what it is but we had no other choice but to stay. i almost just slept in my car
Brandon
1 晚家庭旅行
2/10
Roaches, Dirty room, sketchy people in the lobby who I'm not sure were guests.
Brea
1 晚商务旅行
2/10
Bad.
Zico
1 晚家庭旅行
4/10
Hotel is disgusting. Got into elevator to hear a family leaving because there were 4 cockroaches in their room.
Elizabeth Macnab
1 晚行程
4/10
Michael
1 晚家庭旅行
2/10
Facility is not clean
Islam
1 晚商务旅行
4/10
Though the hotel has no smoking signs everywhere the entire thing wreaked of Marijuana. There was no wifi available even though it said it was. When we asked they said it wasn't working. They deactivated our room cards every day for a multi day stay so we had to go down to the front desk every day and get them reactivated. Breakfast was very limited and it off alot of items. The bathroom the paint was peeling due to poor ventilation.
Jason
2 晚行程
4/10
Bugs, doors were falling apart
Lance
1 晚行程
4/10
The paint was flaking from the walls and ceilings, the commode was unstable, ants were on the desk, and the HVAC was extremely loud.
Audrey
1 晚家庭旅行
6/10
Only one face towel in the room and television wasn’t working
Drexel
2 晚行程
6/10
Ice available only on the fourth floor. Not the end of the world, but....
Clean enough but shabby...
My shuttle drivers to the airport were wonderful!!!
Front desk staff very nice.
Barbara
1 晚家庭旅行
2/10
Horrible
Alicia
1 晚行程
2/10
I decided to leave. The smell was horrible in the hall. The Ac had roach eggs on it or mold. Walls was cracked. However it looks like they are trying to remodel it
Adrian
1 晚行程
2/10
Several things needed maintenance, including room door and window, which were both not closing properly.
Jose
5 晚行程
6/10
Pros
Has Breakfast (only for two)
Suite had vinyl flooring
Two bathrooms en suite
Friendly staff
Close to airport
Cons
Hotel needs some major renovations
Needs major fumigation for roaches
Rooms not cleaned and hall carpet smells
Breakfast door was monitored and everyone needed a ticket could not leave area with food to go to your room
Krystal-Gayle
3 晚家庭旅行
10/10
The service was excellent.
Isaac
1 晚行程
10/10
Hakeem
1 晚行程
2/10
Hannah
3 晚家庭旅行
8/10
It was good, clean and the staff was professional.
真实旅客
2 晚行程
10/10
It was good
Michael
6 晚家庭旅行
10/10
Really nice staff love the microwave and nice fridge
Edward
1 晚商务旅行
10/10
Shanequa
2 晚商务旅行
4/10
Friendly service.
Long wait for airport shuttle.
Times on for breakfast waswere not