It was clean. But there are some general condition flags - the ice machine was out of order; a door I went out on the main floor was broken and did not lock(!); while we appreciated being able to open the balcony door and get the fresh air (air in the room was kinda stale) - there was no lock or bar on that door (often there's a stick that can keep the door sliding open). There was no milk for coffee at the bistro in the morning (there's a grocery practically within sight of the hotel.). So. Ok.
Laura
Laura,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Everyone was very accommodating and we really enjoyed the gym and pool!
Joshua
Joshua,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
Matt
Matt,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
We'll be back
The staff was wonderful.
Jonathan
Jonathan,8 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 2 日
A little disappointed
The lobby area looks really nice and beautiful but the room was clearly pretty worn and not super well kept - lamp shade really banged up, scuffs all on the walls, bathroom floor a little stained. Also when we checked out for some reason there was a different credit card entered for our account that we didn't pay with (a MasterCard which we dont even own) that was entered manually by the guy at the desk when we checked in for some reason. We didn't get any additional charges or anything but it was very strange and we never got an explanation.
Katie
Katie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 29 日
dana
dana,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Lisa
Lisa,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Julie
Julie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Barbara
Barbara,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 8 日
Very unclean. Had to ask for someone to come clean the bathroom. Room dmelled funny. Ended up being from the moldy bathroom. Shower missing the rubber piece under the door so water just went everywhere. And there was mold all around in corners, etc since they hadnt been keeping up with scrubbing. Tried to go to free breakfast and 3 hours later it still didnt arrive! When the toilet seat broke, we moved! Horribele how the hotel is getting so rundown. Staff was very nice & apologetic. Good location. Just everything not go well. Fridge not work. Lobby giving lots of things away. I think theirs was broken too. while i was at the front desk- 3 other callers also were having things not work. Disaster!
Tina
Tina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Damerio
Damerio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
when we first arrived the front desk worker tried very hard to get us into a room for the night, and knew we were going to a concert so he was very quick about everything. he got us checked into the room, and while we were away he replaced our entire air conditioner unit, which was very nice to come back to.
Owen
Owen,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 4 日
When we checked in, at 5 pm (2 hours after check in time), we walked into a dirty room. After informing reception, it took another 30 minutes to assign us to a different room. They wanted us to wait for the room to be cleaned. Not acceptable.
Mary-Kate
Mary-Kate,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 31 日
Aaron
Aaron,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 26 日
Our room smelled like marijuana , the couch looked so gross we didn’t even want to sit on it. All lights flickered when we turned them on. Pretty below average stay, okay for the cost
Aeris
Aeris,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 25 日
Place was dirty to be honest and that’s about it. Staff was friendly
Robert
Robert,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 22 日
Despite the reservations and paying full money for 2 rooms with double queen beds, when we arrived at 10 PM, we were told there are no rooms available and were sent to a different hotel which had only 2 stars, no AC, infact one of the rooms wasn’t even cleaned. And not payed any difference back despite such inconvenience and low grade service.
Chandni
Chandni,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Staycation for a small adult family.
The receptionist were helpful and polite. The housekeeping crew were great, courteous and polite. The room and bathroom was clean and comfortable. The only issue that I had was when taking a shower the water was leaking outward through the door that is hung cockeyed. Overall, the hotel is great and close to alot of shopping plazas and eateries.
Cindy
Cindy,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Evening bartender was very personable and accomadating.
Rebecca
Rebecca,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 6 日
Cleanliness issue
Cleanliness an issue- no cleaning at all in the room. Shower curtains too short, water pour down to the floor. Breakfast experience was good. No towels replaced, had to ask for soap
BART
BART,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
We had a nice stay!
Roxanne
Roxanne,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 4 日
We really enjoyed our stay and the Bartender was the BEST please get him has much stuff to be able to serve customers the best drinks. The morning front staff was real helpful and nice. I will stay there again especially for the price it was really reasonable.