Time well spent!❤️I love welcome cookies soooo much!
Chunfang
Chunfang,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 11 月 21 日
The room was not clean, toilet paper wasn’t filled, the toilet was clogged…overall there was a lack of care taken. Super disappointed for the cost of the room. Was also told that there were renovations going on above us. So we had to listen to that noise in the am too.
Erica
Erica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 10 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Cedric
Cedric,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 22 日
I am very disappointed in my recent trip that I planned for my girlfriend's birthday. First off, there was no cookie ready when we checked into the hotel. The receptionist told us that she burnt the batch.
We proceeded to wait in the lobby for over an hour and she never informed us when the cookies were done. We went up twice and asked and she said they weren't done. Finally, an hour later we saw her give the cookies to someone else.
It was ridiculous that she did not tell us that they were done when she knew we were waiting. This is one of your promotions that you advertise so you would think the staff would make sure they have everything in order.
This was not the level of service I was expecting from this caliber of a hotel. How rude to leave someone waiting especially when we were celebrating.
Also, the coffee room was disgusting with the plates from breakfast still sitting on the counter past 3:00. We didn't even want to enjoy our coffee in the room and proceeded to drink it in the lobby instead.
Definitely not what I expected from a 3+ star hotel, especially for a birthday trip. What a letdown that ruined out entire birthday celebration. I was expecting much better. I always remember Doubletrees being so much classier in the past.
Thanks for listening to my feedback,
Michael McCoy
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Maureen
Maureen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Did not use
Louise
Louise,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Roberta
Roberta,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
Staff was very helpful
Kaya
Kaya,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 4 日
Jerome
Jerome,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Liz
Liz,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 22 日
The Hotel was run down.
Mary
Mary,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 19 日
SERVICE WAS GOOD
Jeffrey
Jeffrey,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 17 日
Anya
Anya,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Needs some modernization
Kurtinaitis
Kurtinaitis,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Hailey
Hailey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Ronnie
Ronnie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 9 日
Staff was pleasant. Upon arrival the hotel didn't have hot water. They let us check in with no hot and it was already known that the hot water was in the process of being fixed. Also, we had called after making the reservation requesting a handicap room with a tub or a fold down chair, which they said the had. The hotel only has two handicap rooms unacceptable, especially when it is located near a college campus. I believe some kind of compensation should be given for the inconvenience. Thanking you in advance.