I was there for a soccer tournament for my son: All in all very satisfied with the stay. Staff was very helpful and polite. Clean rooms, very comfy beds, hot shower, working wall mounted thermostat and quite rooms. Those are always my most important to me.
Breakfast was ok with not a lot of selections but I expected that at a hotel like this. Hot coffee machine was ok and would prefer a coffee from a pot instead of pushing buttons for mediocre coffee which also can be slow especially with a lot of soccer parents needing their coffee the morning after all day soccer games and a long night.
Also, I wish they had a larger parking lot for sure. If you arrived after 7 or went out to dinner and came back, there were barely any parking spaces. Why is there not a parking lot in the back?
And lastly, very odd I was charged $50 on my CC for an unknown reason and after speaking with the staff the next day, she stated the do that in case of inconsequential charges? Never have a hotel charge my CC in advance then a few days later need to take it off. Just watch your cc for this charge and make sure it comes out.
However, all in I give my two night stay for a busy soccer tourney stay a 4/5. They actually exceeded my expectations for a Best Western in ETown, KY