Rooms were well appointed and facilities reflected a wellness theme! Breakfast was delicious as well. The vista restaurant is a must.
General manager Stephane, duty manager Pierre and all the staff made sure of our comfort throughout. Highly recommended and would return when possible!
Jia Min
1 晚家庭旅行
10/10
真实旅客
2 晚行程
10/10
Absolutely amazing from check in to check out. The service is perfect, we ate many times at the restaurant and kept going back. No complaints at all.
Rachel
4 晚行程
10/10
Localisation de grande qualité, entretien de l’hôtel impeccable.
Juste le restaurant vraiment cher
mickael
2 晚行程
10/10
We had a two nights stay in the winter months. An extremely relaxing stay, very private and peaceful. The staff were amazing and so helpful, happy and very accommodating to anything we asked and or needed.
Would truly recommend.
Martine
2 晚浪漫旅行
10/10
Séjour fantastique. Excellent restaurant et équipe de coaching exceptionnelle !!!
真实旅客
3 晚行程
10/10
Filip
2 晚行程
10/10
Per
2 晚行程
10/10
Coup de cœur absolu pour cet hôtel
Philippe
1 晚行程
10/10
Excellent séjour !!! Bravo à l'équipe des sports : Joël, Loïc, Yohan et Alexandra. Tout était parfait.
STEPHANE
2 晚行程
10/10
Christian
3 晚行程
10/10
Benjamin
1 晚行程
10/10
Amazing, would love to revisit
Asmaa
3 晚结伴旅行
10/10
Taryn
3 晚行程
10/10
Antoine
5 晚行程
10/10
Everythink was good.
Anna
3 晚浪漫旅行
10/10
James A
5 晚行程
4/10
真实旅客
2 晚行程
4/10
We have stayed here before (2 years ago) and it was lovely. We have recommended it to many people. However, this second stay was very poor in comparison. The grounds are lovely, but the staff and service aren’t at a 5 star level anymore.
We got in late the first night and was told room service was available. Once we went to order, they told us that no hot items were available despite their menu and reception telling us otherwise. After arguing with us for 30 minutes, we decided to pass on the cold snacks they had. Their manager then proceeded to bring us the food we originally requested 30 minutes later without notice (it was now close to midnight) and charged us for it. Thankfully this was reversed after 6 hours the following day.
Their staff largely appear to be unhappy and are not warm or welcoming (aside from a few). We asked for a one hour late checkout and we were denied despite numerous availability online for the same room. It took 2.5 hours for them to even tell us they couldn’t accommodate it.
There wasn’t any major item that cause the stay to be unsatisfactory but rather a lack of care. This was one of our favorite places to recommend and now we really wouldn’t come back. We have told two family members who have trips booked later this summer to cancel and go elsewhere; it’s a real shame to see the difference from one trip to another.
Jonah
3 晚浪漫旅行
10/10
DAVID
2 晚行程
10/10
Christian
3 晚行程
10/10
Toller Ort zum Entspannen. Tolle Mitarbeiter mit einer Ausnahme! Bei einem Mitarbeiter ist man nicht mehr Gast und die Dienstleistung hat nicht mehr das Niveau der anderen Mitarbeiter, wenn man nicht das Teuerste bestellt. Schade und unprofessionel.