Very personal service despite being a mid sized resort hotel
Jens
1 晚家庭旅行
10/10
Jenna
3 晚行程
8/10
A fair hotel in a good location. Pool area is nice and direct access to the beach. The restaurant offers a large buffet with all you can ask for, except for gluten free options that is limited.
The rooms are of OK standard.
Rasmus
2 晚家庭旅行
10/10
Laura
3 晚行程
10/10
Deanne
1 晚行程
10/10
Nice Architecture The dinner and breakfast buffets were the best
Naresh
2 晚家庭旅行
10/10
We arrived at the hotel late at night, but was greeted with a great surprise that our room was upgraded to a corner suite! (as other rooms were fully booked on that day)
The view from the room was fantastic with river, pools, sea views on the both sides.
Also there were Dilmar tea prepared in the room which we enjoyed so much during our stay!
The highlight for me was the breakfast - the restaurant was so beautiful, and the food was amazing with lots of Sri Lankan and other food options!
Very accessible to the peaceful beach and we enjoyed the sunset on the beach bed too.
I would really love to stay longer in this resort, so would definitely be back soon!
Haruka
2 晚结伴旅行
10/10
fred
4 晚家庭旅行
10/10
We had a brilliant stay. Our room was gorgeous, the grounds and facilities were beautiful and the service was 10/10. Special shout-out to the pool bar staff for being particularly great and the management for shorting out a last minute request to extend our stay there.
Anna
2 晚行程
10/10
Great resort great service and friendly staff
真实旅客
2 晚家庭旅行
10/10
Amazing place. I was a little hesitant to book this hotel, thinking it was an old hotel, boy I was wrong. the food was great, the beach is right there and the staff are friendly and courteous.
Sudeep
2 晚家庭旅行
8/10
The resort was good and enjoyed the stay overall. Nice view of the sea.
But service was not up to mark. The operator will not respond promptly. House keeping took long time to provide service. On some days even water bottles were not available and we had to ask for.
Food was okay.
Janak
3 晚家庭旅行
10/10
Beautiful destination - lovely appointed rooms with beautiful hotel amenities and pools
Katie
1 晚家庭旅行
10/10
Amit
3 晚行程
8/10
Trevlig personal, brister i rummet med störiga ljud. Fint hotell, jobbigt med folk som tar solstolar redan kl 06 på morgonen.
真实旅客
1 晚商务旅行
10/10
Megumi
1 晚行程
10/10
seungbok
1 晚行程
10/10
Sriya
1 晚行程
8/10
フレンドリーなスタッフの方々のあたたかなおもてなしにより、とても快適に過ごせました。
Kazue
2 晚家庭旅行
10/10
Outstanding property. Excellent service. Great food.
Gowri
2 晚家庭旅行
8/10
John
2 晚行程
10/10
The stay was great and staff was very helpful especially Dillum and they were considerate as we had two elderly ladies with us
Farah
2 晚家庭旅行
8/10
Very quiet and safe place. Lots of options for food.
Prices are to the little expensive side, especially in the bar. Beach is not very clean.
Hemasiri
4 晚家庭旅行
8/10
Well designed buildings and particularly beautiful and large bar area. The room (luxury seafront) was spacious and well furnished, with the housekeeping team providing a great service.
A few niggles regarding other service levels and amenities, though (given that it’s a 5 star hotel):
- No regular drinks waiter service at the beach
- No regular drinks waiter service around the pool areas
- We asked a pool bar man who happened to be passing by our loungers if he would bring us the drinks menu, he said ‘yes’ and that was the last we saw of him
- Once phoned front desk from the room but it just kept on ringing with no answer
The spa was superb, even though the prices are the same as in the UK.
Generally, the prices of food and drink are very high which probably explains why the main bar and restaurants were pitifully empty every night we were there.
SANJEEV
3 晚浪漫旅行
10/10
The hotel was fantastic. The wee gift they gave my son was a lovely gesture and very much appreciated.
The only small problems was that we didn't sleep very well due to the noise of the trains from early in the morning. Perhaps ask for a room at the other side of the hotel to avoid this. would possibly have liked if the staff in the dining hall had explained where everything was as it's such a vast area. Although they were very busy so that may explain why the didn't.
overall a wonderful hotel and we actually wanted to stay an extra night.