I am writing to formally express my total dissatisfaction with my stay at the Econo Lodge – Harrisburg, PA, where I unfortunately had the worst hotel experience of my life.
From the moment I entered the room, it was clear that there was a complete lack of care regarding cleanliness and maintenance. The environment was extremely dirty, with visibly grimy floors, an unhygienic bathroom, and an unpleasant odor. The level of filth was so severe that it posed a potential health risk to guests, particularly due to the accumulation of dust and mold, both in the room and in the breakfast area.
The facilities were in poor condition, poorly maintained, and lacked the minimum standards of comfort. The service was also disappointing: the staff was unprepared, unfriendly, and showed no willingness to address the issues reported.
It is unacceptable that a hotel in operation offers this kind of experience to its guests. I sincerely hope that serious measures will be taken to review the standards of hygiene, customer service, and infrastructure. I would not recommend this hotel to anyone, especially to those traveling with children.
This is my formal complaint and a warning to other travelers.
Terrible Hotel