My overall experience at this hotel was disappointing. The service fell below expectations, and the prices were significantly inflated due to a nearby conference. My room was not cleaned during my stay, nor was I offered fresh towels. It’s important to note that housekeeping is only provided every other day, which was not clearly communicated upfront.
The hotel does not have staff available after a certain hour to provide room support, and the lack of service was noticeable. The valet service was especially frustrating—I waited over 40 minutes for my car, which is unacceptable. Additionally, the room had an unpleasant odor and lacked the cleanliness I expected.
Staff interactions were underwhelming, with many appearing indifferent and unaccommodating. Unfortunately, I would not recommend this hotel and do not plan to return.