The actual payment is greater than the booking payment. I asked the attendant why I paid $30 more and told me that I would get a refund. I have not received the refund so far.
Dongmei
1 晚行程
10/10
Yong
2 晚行程
4/10
真实旅客
1 晚家庭旅行
6/10
Could have been a little cleaner. There for 2 nights and never received new towels. Half of the front desk staff knew what they were doing. Other half had no clue.
ashley
2 晚家庭旅行
6/10
真实旅客
4 晚行程
8/10
We needed a room with beds and a shower near the airport for an early departure. We didn’t want to have to deal with Portland traffic. The price and location was just what we were looking for.
David
2 晚家庭旅行
8/10
The hotel is close to the airport and easy access to the freeway.
jerry
2 晚行程
10/10
Great room, will ask for it from now on.
Chumphol
1 晚行程
10/10
Checked in late in the afternoon, exhausted.
Nice clean room to relax.
Joseph
1 晚行程
2/10
The room I was first sent to had a do not disturb sign on door. I didn’t think much of it but when I opened the door what looked like an employee jacket that looked dirty was in view and the TV was going. I didn’t go into the room, I saw this from the doorway. I went back to guest service counter and the agent was shocked because that room showed empty and no paperwork was in the file under that number except mine. I think an employee was watching TV or sleeping in that room while on a break. The next room I was put in was okay, floor could use a really good scrubbing especially in the bathroom, but other than that no complaints. The bed was very comfortable and pillows were nice to sleep on. They did have an airport shuttle but I didn’t use it. Staff was very outgoing and friendly and they are the reason I would return.
Elaine
1 晚家庭旅行
6/10
Beds were comfortable, room was at a good temp upon arrival. Our shower had some issues but the worker on staff was able to help. Location worked well for what we needed. It’s a basic lower priced option. Check in staff was nice and helpful. The person on shift during the morning was not as friendly.. which sadly made me not really want to come back.
amber
1 晚商务旅行
10/10
真实旅客
3 晚行程
4/10
blue
1 晚行程
6/10
Joel
1 晚行程
4/10
Terrible service at the desk. So rude.
Maggie
1 晚行程
10/10
I was very disappointed with the lack of customer service from your front desk personnel, someone needs more training.
Deborah
1 晚结伴旅行
6/10
Lacee
2 晚行程
6/10
Lizbeth
1 晚家庭旅行
6/10
James
3 晚行程
8/10
Peggy Gerald
1 晚行程
8/10
Not too bad, comfy bed, nice travel toiletries, good service to airport