room floors were dirty kids had to keep shoes on because feet turned black, had 3 rooms 2 rooms had bugs one room had wet floor in am and brown water out of tub faucet.
Spoke with Mgr in am, promised FULL refund for 1 room and I needed to have Hotels.com call them to confirm refund. Later in day spoke with Hotels.com and they called hotel and hotel only offered partial refund of room night. Tried multiple times since to get this resolved but mgmt at hotel is avoiding call.
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Terah
Terah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Jayla
Jayla,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Edilma
Edilma,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
Old and common areas very dirty
Bathroom didn’t have showe curtain and previous guest’s hair and dirty wash cloth was still in bathroom
Herculine
Herculine,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 17 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Milen
Milen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Christie
Christie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Ashani
Ashani,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 8 日
shelby
shelby,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Lakeisa
Lakeisa,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 29 日
Amber
Amber,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 28 日
Not great
It was okay for the price but it claims to be newly renovated but it was still not in the greatest shape. The paint was peeling and the bathroom was very dingy. There was a lot of screaming outside during the night hours.
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Summerlyn
Summerlyn,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Good except dead roach and tub not completely cleaned
Frederick
Frederick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Very nice receptionist. The 3rd floor rooms were nice
Jason
Jason,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Melanie
Melanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Jason
Jason,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 2 日
This was the 1st and last time I would ever stay at this hotel
Jessica
Jessica,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
The stay was nice
Atoinette
Atoinette,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Noce
Alex
Alex,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
France
France,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 21 日
One night stay
The staff were friendly both at check in and check out. However, the room was pretty dirty. It looked as if it had not been dusted in months, what appeared to be mold in the bathroom and on the wall by the bathroom, the tv was connected to the light so it could only be watched if the light was on, there were no batteries in the remote when we arrived. The small toiletries that we given were half used. The one bed apeared broken but was still useable.The hotel itself said recently renovated but it still was very torn down and rough looking. The pool was dirty so we could not swim in it. Breakfast was fine.