Shower is tiny. I changed my room because mattress is smelly and dirty. The staff is very helpful. They apologized and also found another room for me.
Chi Chi
Chi Chi,4 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 9 月 24 日
Flat review of ARK -
The stuff was very helpful and friendly. However I didn’t know that if I needed anything, I needed to contact the reception. I came late and there was not a mug or spoon to have a cup of coffee. Also not even a small bottle of water. The same for breakfast, i couldn’t have a cup of coffee. I asked the reception and then they told me I needed to ask 😀. Apart from that great views and very clean flat.
Yassine
Yassine,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 24 日
Very expensive for what it is
Nice enough place, but a few things to note
- the room is tiny. Yes, it’s London, but it’s very, very small (bathroom is particularly small)
- shower isn’t great (very small; not much pressure)
- bed is like sleeping in a hammock (it sags in the middle)
- no air con
- if you open the window, the DLR trains are very noisy
Good points:
- free (fast) wifi
- the TV works
- fridge / kitchenette in room (altho there’s no cutlery / plates to use)
- check in was quick
- it’s secure
Marcus
Marcus,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
Arian
Arian,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 21 日
okay
was an overall nice stay minus the sauna and the steam room not working & tea bag’s and sugar provided in room but just no mugs to use them with not even disposable cups.
would visit again but i’m no rush too
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 21 日
Kairan
Kairan,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 20 日
Yvette
Yvette,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 18 日
I was told just before check in that the room I had booked wasn’t available and I was bumped down to a
Julia
Julia,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 17 日
Jack
Jack,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 15 日
Tatum
Tatum,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 14 日
Underwhelming and Unimpressed.
The staff were unhelpful and dismissive. I had a parcel delivered and they couldn’t find it, no sense of urgency. The room was underwhelming and not very clean. Would not recommend.
Ophelia
Ophelia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Karmarley
Karmarley,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 13 日
Julia
Julia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 10 日
Terrible hotel – avoid
A brand-new swimsuit was stolen from our room after housekeeping, and despite countless follow-ups (even emailing the founder), management completely ignored me. Zero accountability, zero respect for guests – stay anywhere else in London.
Ruslan
Ruslan,8 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 8 日
No AC, window doesn’t stay open. WiFi kept disconnecting.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Great stay, quiet and simple check-in. Size of room is fine. Would benefit from a kettle and tea making facilities in the room!
Ian
Ian,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Very, very poor considering the price.
Really poor from start to finish. Very long queues just to check in. I booked a studio flat, £150. It was more like a student dorm and the bathroom was a broom cupboard. There was no cutlery or plates. The room was tiny. There is no bar as advertised, they don’t sell alcohol. There is no “on site parking”, it’s 5 mins away, and you can just book like anyone else, I don’t see why you need to book through the hotel. I told the hotel I was unhappy but was told there was no other options. Would I stay here again? Absolutely not.
Samuel
Samuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Pleasure Pool Amazing
Overall We love it.. Room didn't realised classic studio was ideally for solo person not for two people, warm at night-opening window helps, no hangers in clothing rail, small shower room.