The floor was so dirty that we picked up and cancelled our reservation. Showed the manager my foot and she fully refunded our account.
真实旅客
2 晚家庭旅行
4/10
Our stay was for just one night, because I had a procedure at the nearby hospital. My reservations said we could check in at 12a.m, which I admittedly misread as 12p.m. When we arrived the check in clerk said check was at 3, but the rooms were already clean, so she would override the computer and let us in. She also told us that they were closing for remodeling the day we checked out, which explains the poor conditions of so many things, including the service. My wife was given a slip to order breakfast. When she went down to get it, she was told they were out of everything single thing she asked for. The floors must've mopped with dirty water. My wife took her shower in flip flops. We had to wash our feet at the bed before putting them under the covers. I could go on, but given the fact they will remodel, I hope these issues will be remedied. It just feels like we were overcharged for these poor conditions.
Dallas
1 晚行程
2/10
The whole facility looked old, run down and dingy. The rooms were disgustingly filthy as well as the whole facility.
ORLIE
1 晚行程
8/10
Devika
1 晚行程
4/10
Elham
1 晚行程
2/10
Possibly the most disgusting hotel that I have ever encountered. There was a pile of dirty towels outside my door when I arrived. The toilet had not been cleaned in my room or the room where my daughter stayed. My non-smoking room reeked of cigarette smoke. I could go on and on (including the crickets in the room that kept me away at night). I had planned to stay for two nights but left after one sleepless night. A horrible experience.
真实旅客
1 晚家庭旅行
4/10
Crumbling dirty hotel in what appeared to be an unsafe area. I would not recommend
Amy
1 晚家庭旅行
4/10
When i arrived at 1:45pm I wasnt allowed to check-in until 3pm.The Hotel was not over booked it was being remodeled. I was already second guessing my stay because i dont like hotel's with outside entrance to the rooms (Sadly) I stayed there? was no batteries in the remote and no one ever got me any
Plus Im still investigating my unwanted hitchhikers that came home with me (Bedbugs, )
真实旅客
1 晚商务旅行
4/10
I forgot that I had been at this hotel several years ago. Not an improvement. Not easy to locate, still looks like a construction site...not very inviting. After waiting to get checked in, my key didn't work in the door and it took several staff to finally get it worked out. Then a staff member came in my room to check for cleanliness. Said new staff working there and things hadn't been done. I did notice dust on microwave, etc and a hand towel was damp, so I wasn't sure about anything. The TV remote was taped at battery location. I ordered a "bag breakfast" for the next morning and got apple juice instead of bottled water. I went to the office and they said they didn't have any. I guess I got what I paid for...
真实旅客
1 晚行程
6/10
Alvis
1 晚家庭旅行
8/10
Peter
1 晚家庭旅行
4/10
The facility is old and not kept up well. The former access road is now blocked due to nearby loud construction, and the temporary access road is almost impossible to find the first time. The smoke-free facility reeked of cigarette smoke, especially when the air conditioner was operating. The grounds crew contractors started their loud leaf blowing and weed whacking activity at 6:30 a.m. The swimming pool, lovely in the ad photo is closed and covered over, but no mention made of this during the reservation process. No elevator to the 2nd floor, so travel light!
The two positive things to mention:
1. It was one of only 2 hotels in Chapel Hill that had vacancies at the time, and
2. It was RELATIVELY cheap. (You get what you pay for!)
真实旅客
4 晚家庭旅行
2/10
Towels were stained & looked used. A used bar of soap was left in shower. No working appliances. ie..Fridge,Tv, Microwave. Walls were damaged & overall room in disrepair. Very seedy. Left & found lodging elsewhere @ 10:00pm after 8 hour drive! Told there were no other rooms.
真实旅客
1 晚浪漫旅行
2/10
Reynaldo
1 晚商务旅行
8/10
I didn’t expect a lot and I got less The best thing was the clerk on arrival. I got a 2nd floor room but with awful knees asked about an elevator. Nope. The room was filthy. Had to wash the mirror to see. Towel came back black. Smelled of heavy cigarettes. Laminate floor too dirty to step on with bare feet.
Ruth
1 晚家庭旅行
8/10
Sharone
2 晚商务旅行
6/10
It was a stressful weekend but it was ok
Miranda
2 晚家庭旅行
4/10
Very disappointing. In past years, this has been a good, low cost place to stay. This time, we had to move twice, before we got a room where most things worked. The first one had no power to TV, microwave, refrigerator, etc. Second room’s air conditioning failed after one night. The third room was okay, but it had only one lamp and no lights that worked from the switch by the door. Key cards usually failed after a couple of uses and often the replacements didn’t work. The desk staff were helpful, but it seemed as if there were almost no maintenance people. It appears the company is letting the place run down. I will not return.
真实旅客
4 晚家庭旅行
4/10
The place needs an update ASAP.. very old AC… it did not smell clean.. smelled like was a smoking room.. I do not recommend… only if you really don’t have the money to stay in a little better place!
真实旅客
1 晚行程
6/10
I needed the pool for physical therapy reasons, but the pool was closed. Nowhere on the website did it say that the pool was closed. If I had known, I would have chosen other lodging.
真实旅客
2 晚家庭旅行
4/10
Mold. Mold. Dirty floor. Mold. Clogged sink.
James
1 晚商务旅行
6/10
Breakfast was not complete ...the room was open when we arrived. Tv remote was missing and was not replaced