The reception service at Carmocha restaurant is poor. They do not inform customers of available meal times in a timely manner, which not only causes waiting time but also results in poor service. It's terrible!
Feng
Feng,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 1 日
Shih-Yun
Shih-Yun,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 17 日
?
?,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 31 日
WEN
WEN,1 晚行程
Expedia真实住客点评
2/10 很差
2023 年 7 月 20 日
I booked for two bed one night. When I checked in they told me my room was unavailable. They can only offer me a queen bed with a very uncomfortable sofa bed. Honestly, the soda bed is very very very uncomfortable. The air condition was not work about 5 hours until 9:30pm the technical people came for fix. The cotton package was opened already. Felt upset. Because We paid around $400/per night.
HUIWEN
HUIWEN,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Selden
Selden,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 12 日
Great Waterpark, Terrible Food, Nice Rooms
Great water park, nice accommodations. Wish the hours of the HyTides were a little earlier in the high-heat days of summer (opens at 10AM), but otherwise the hotel itself and pools and water slides were great. But don't eat here, the food is no better than a lunchroom cafeteria with prices to match the nice-looking decor. We'll bring our own next time.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Would definitely return
The room was amazing with a view of the golf course very clean!! Internet access a little spotty in the room The spa was closed while we were there so had to go elsewhere for our massages but overall I would return
carmen
carmen,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 6 日
Don’t bother
I’ve spent an hour on the phone trying to figure out why an extra $257 charge hit my account. They hung up on me so I will call my bank. The hotel is outdated and not worth the price. Super packed, good luck, trying to slide or go in the lazy river.
Shannon
Shannon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Nice Room
Beautiful place for young family. The hotel itself is amazingly beautiful. Landscaping is amazing. We stayed in an upgraded room and lots of room for two people. The patio I think needs attention like sweeping and dusting.
Sandra
Sandra,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Jeannette
Jeannette,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Lashay
Lashay,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Hotel was nice. Family friendly, a little overpriced. Had a good time overall.
Brian
Brian,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 3 日
Con job
I was offered a “free upgrade” for a smaller room w a queen bed and a bunk bed ..instead of a 2 queen beds. The front desk made me wait 20 min at the front desk to get a room key and they were late delivering the type of room that I prepaid for. Be careful of them conning you into a “better” room that is actually far worse!!
Theodore
Theodore,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Reina
Reina,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Mariah
Mariah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Carl
Carl,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Aislynn
Aislynn,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Beautiful place to stay with the family
Rosselly Sarahi
Rosselly Sarahi,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
The pool walk out rooms are really nice but this place is way overpriced. The food everywhere we went was horrible and again, WAY overpriced. Very blah and so greasy. Tia Carmen restaurant was terrible and $1000 for 6 of us, no alcohol and the food was trash. Beware, they even charge you to cut a mini cake. They said $5, but it was $5 per person.
Christina
Christina,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Won’t return
Paid for a cabana at the pool. Service was horrible took hours for our waiter to get us things and would forget would not go back very disappointed.
Katherine
Katherine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Best family getaway!
We had such a great time staying here with the whole family! The kids had a blast, and everything from the food to the activities was fantastic. A perfect spot for a fun and relaxing family getaway.