This hotel was the worst we have experienced. It was so bad that we booked a different hotel down the block for the rest of our trip. If it hadn’t been so late when we arrived, we would not have even stayed the one night that we did. Lobby looks nothing like the pictures online. Heavy cigarette smell made us nauseous. Asked for a non-smoking room so attendant gave us a room key and told us to go take a whiff since they don’t really monitor if there were smokers. Room didn’t smell of smoke but very musty. Didn’t notice until the morning that the shower was dripping hot water all night. Did however notice the cigarette burn holes in the sheets, food crumbs all over the chair and filthy floor. My socks were disgustingly dirty by the time we left the next day. Toilet paper holder was broken. The single “partial” role was shoved in the indented hole in the wall - which was dirty! Frig froze the leftovers and drinks we put in it. No blanket; they just doubled up the top flat sheet. No closet or place to hang clothes. The next morning, we did wake to cigarette smoke as our neighbors were smoking right outside our door. Not to mention the smell of fast food garbage dumpsters across the parking lot. We were hoping to at least partake in the “free breakfast” before we checked out, only to find NOTHING. Not only no food but no coffee or tea. To top it off, Hotels.com tried to get us a refund for the 4 remaining nights of our trip and it was not approved. DISGUSTING!
真实旅客
5 晚行程
2/10
Terrible place. Dirty, smelled like old stinki building with drugs. No blankets to cover, dirty sheets. No room service, only 2 towels total. No breakfast or even coffe/ tee, it is advertised as a free breakfast. Terrible, terrible place. Hard to believe it is on Hotel.com.
Agata
2 晚行程
10/10
Bonnie
2 晚行程
4/10
My room clean to be non-smoking, but it was definitely smoky. The room was barely clean and the bed is pretty uncomfortable. And they lied about having a free breakfast.
真实旅客
1 晚结伴旅行
10/10
Bonnie
2 晚家庭旅行
10/10
Shaliyah
1 晚行程
6/10
This motel was clean, and my bed was comfortable. But as a weary traveller I didn't appreciate the inconvenience of a room key that didn't work, a fridge that failed, and an inattentive staff member.
Sharon
1 晚行程
2/10
I would not recommend staying at this hotel. The location felt very sketchy, and the atmosphere was uncomfortable due to questionable individuals lingering around the premises. The strong smell of marijuana throughout the building made the stay even more unpleasant. Additionally, despite breakfast being advertised, there was none available. To top it off, there was no attendant at the reception desk when I needed to check out, making the process frustrating and unprofessional. Overall, this was an extremely disappointing experience.
真实旅客
1 晚行程
8/10
Overall the stay was nice. The room was clean and comfortable. The staff was pleasant. And, the whole property needs to be completely renovated. There is evidence on the ceiling of a prior leak in the main room and the bathroom. The refrigerator didn’t work. There was no desk or chair. And no WiFi. The door locked but didn’t seem secure enough to stop any potential robber.
Danielle
2 晚家庭旅行
2/10
A baby cried for over an hour and half, killed four roaches. Bed was very soft, but everytime you turned over the bed made a noise that made you think the bed was going to fall apart. There was no phone or microwave in the room and no breakfast as offer when reservation were made.
Barbara
1 晚商务旅行
10/10
Kristine
1 晚行程
2/10
My son got pink eye and got bit up
Faizon
2 晚家庭旅行
4/10
Timothy
1 晚商务旅行
10/10
Corrie
2 晚行程
10/10
Ced
1 晚行程
10/10
Rosa
1 晚家庭旅行
4/10
真实旅客
1 晚家庭旅行
10/10
Christopher
2 晚家庭旅行
2/10
Run down property. Toilet not fastened, worn out furniture, no phone, leaky patched up ceiling
Hetal
3 晚家庭旅行
4/10
Very disappointed that there was no breakfast and not even coffee. No coffee in the room either. Not even a phone to call the front desk. I stay there twice a year but will stay elsewhere next time.
Mike
1 晚结伴旅行
4/10
Decent just to have a place to lay your head
LaQueena
1 晚行程
4/10
I was thoroughly disappointed with my stay here. The bathroom and floors were filthy, with visible bugs crawling in the bathroom. Additionally, the microwave was not functional as it was unplugged. Despite requesting a non-smoking room, it reeked of smoke.The overall experience was subpar.
Narasimha Rai
1 晚行程
10/10
So far so good but I'll keep you posted. Did at the desk was pretty cool
Makonde
1 晚商务旅行
10/10
Staff was great! Door of room took forever to open, had to have it reset like twice.