4/10
Checking in with the young lady at the front was great! Then it went downhill from there lol. Our room was hot the entire time. We turned it the lowest temperature, and the unit still didn’t work well. It was a hot and uncomfortable night for my husband and I. Breakfast was delicious, but I felt like a child when I was told I couldn’t take my plate back to my room. I wanted to eat breakfast with my husband, not in a small lobby full of strangers. Lastly, Hotels.com has it listed with a 12:00pm checkout, but room service came to our door at 10:38am! I called downstairs, and she rudely confirmed it was 11:00am and that Hotels.com has it incorrect. I still don’t understand why housekeeping came at 10:38 when checkout was 11:00?! It’s too many options in that area to revisit this one and be treated as such. We won’t be back.
Kiera
1 晚行程