servicen i poolbaren kan vara den absolut sämsta i hela världen snåla vidrigt slö personal mvh John
john
john,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Laura
Laura,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 25 日
Habitaciones muy lejanas y cobro extra
Nos dieron una habitación lejos, del otro lado de la avenida, no en la playa. Para pasarnos a una habitación cerca de la alberca y de la playa tuvimos que pagar mas.
Hay muy pocos camastros y no habia donde descansar, en la playa casi no habia ninguno.
Ofelia
Ofelia,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
THIS PLACE IS DATED 50 YRS OLD . THE FOOD WAS SUB PAR . A AC UNIT LEAKED WATER IN MY ROOM , I SLIPPED AND BRUISED MY TAIL BONE , STILL HURTING A WEEK LATER . I'D PASS ON THIS PLACE .
JEFFREY
JEFFREY,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Ivan Guadalupe
Ivan Guadalupe,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
muy mal la atención en general.
No hay palos ni pelotas para el golfito, el water park esta peligroso, lo saben y no hacen nada para arreglarlo, no tiene ayuda con alergias alimentarias, el alcohol que dan, es malisisisismo, sabe a aguarras,
Gabriela
Gabriela,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 31 日
I would never stay here again. The staff is rude. The food is not even edible and they don’t clean the tables after people eat. The beach is small The only thing good is the temperature and sunshine
Kalonie
Kalonie,4 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 29 日
The rooms are absolutely barren. We were promised a royal junior suite , it was nothing like that. The food was bland the drinks were watery and bottom shelf booze was served. The sanitation rating just at the bar should be negative number. So gross!!! The beach would fit in my yard. Waterpark/ mini golf not open. No one said a word at check-in.1 towel in room. Numerous other problems. Staff at check-in so nice and most all the staff we met were very nice.
Cynthia Lynn
Cynthia Lynn,6 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 26 日
Mattress are extremely old, hard and uncomfortable
Marie
Marie,9 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 26 日
Disappointed
Out of eight in our party, seven of us got horrendously sick with severe diarrhea and vomiting. We can pin point it to the food, unfortunately.
The resort is old and the food repetitive. The play park was nice but felt unstable.
Staff were helpful and congenial but communication was limited.
We would not return.
Garry
Garry,9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Rae
Rae,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Very comfortable and quiet place to enjoy with the family.
Excellent food.
Leonardo
Leonardo,8 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 18 日
Araceli
Araceli,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 17 日
Angela
Angela,6 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 16 日
The property very old,clining staff not friendly.Not walkable.
Sergey
Sergey,5 晚行程
Orbitz真实住客点评
6/10 好
2025 年 1 月 12 日
They have the same food everyday
lourdes sotamba
lourdes sotamba,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 12 日
This resort was splendid! Surpassed my family’s expectations, it was truly an amazing experience. Maricruz and Alex were amazing with the daily activities, and the buffet and bar were great every time. We would definitely book again.
Christina
Christina,10 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 11 日
The property is indicative of all things Mexico. They know how to build new but maintainingvseems to be an enigma.
Christina
Christina,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
We went to All Ritmo for our Christmas break. The experience was excellent! It was my kids first time in Mexico and we all can't wait to travel back. The waterpark was the main attraction for us. It was clean and well maintanied and hours of fun. Considering it was the holidays, the resort wasn't busy. There was a variety of food choices in the restaurant. The snack bars were typical options.
The weeds on the beach got cleaned up regularly. The ocean itself was warm and very clean, no seaweeds.
The resort is in what looks like an older part of Cancun but safety wasn't a concern.
The resort is older so there was constant maintenace happening. Our room was clean, and cool for our enjoyment. Housekeeping was always available. The staff was very pleasant.
Overall, highly recommend.
Igor
Igor,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 7 日
The beach area was very good
Fernando
Fernando,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
The water park is so fun!! And the access to the beach is beautiful. If you want to visit Cancun but be further away from the party scene, which is a better spot for families!
Laura
Laura,5 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 1 日
If they can't cool a lot stay at different types of resource to try to get a field up things, but I must say this resort was very disappointing. The staff was never on time. Did not bring towels to the rooms. I have to call tonight during the 4 lights of my stay. Because I have problems with the noise. Come to find out they have employees. That live there and their employees were the ones that was making all the noise. No one did anything about the situation.Would just move me to another room which was even worse. Went to the breakfast area to eat breakfast.One of the staff members was over there, sneezing and literally wiping his face in his nose with nothing but his bare hands.I have to tell the gentleman.Please go and wash your hands.And he did, but got an attitude as well.Would not recommend....
Diawanda
Diawanda,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 30 日
Cool resort.
It caters more to Spanish speaking people
Thomas
Thomas,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
The staff is SO friendly!!!
Paige Allegra
Paige Allegra,4 晚结伴旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs.
Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom.
Overall nice quiet vacation at this beautiful resort.