Pictures of hotel room on app must be modified! The real room condition much lower than even motel when we travel through Canada! Terrible service looks like only one guy taking care off whole hotel! All facilities very very very poor!
David
David,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2018 年 9 月 23 日
真实旅客
2 晚浪漫旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Anna
Anna,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Marty
Marty,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
I’d rather sleep in a dumpster!
My friend and I booked the hotel as part of our girls road trip. The surrounding neighborhood was run down, with what appeared to be many drug users. The parking lot was across from the hotel, but luckily the kind manager allowed us to park in the small lot so we didn’t have to cross the street. The entire hotel smelled of food and cigarettes. Nothing appeared to be upgraded since the seventies. When we entered our room there was a small pile of dirty clothes in the corner from the previous guest. When my friend got into her bed it was filled with sand. It was impossible to sleep as the smell of the food and cigarettes in room was overwhelming. The air conditioned barely worked and we sweat all night. I wouldn’t wish this hotel stay on my worst enemy.
Kim
Kim,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Gary
Gary,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 4 日
Winner o
This hotel requires alot of work to bring it in line with customers of this time. Very out date, paid extra for a jacuzzi room. I think the jacuzzi was used on Noahs Arch. It is in a very bad part of Sudbury alot of homeless and drug users in the area. The owner make it very difficult to load and unload your vehicle becase she park her car in the way. Asked for a print out of final bill and was told she could not provide it. And the smell of curry was overwhelming throughout the hotel. Did not enjoy my stay.
JAME
JAME,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 4 日
Keys did not work to get into original room. Tv did not function once inside the room. They then moved/exchanged us to a second room in which the toilet did not work. Moved to a third room. Satisfactory sleep and bed was comfortable enough. Minimal parking behind the hotel and alternate hotel parking in open lot across the street. 3 vehicles broken into overnight in this open lot including mine!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 1 日
horrendous
well, I didn't end up staying in this hotel. Simply because I couldn't even get through the front door because there were unfortunate people smoking crack pipes in the front entrance. off to my left was a girl on the ground with a tourniquet around her arm. I proceeded to call the hotel to let them know that I would not be staying there and asked for a refund. They told me I was going to have to contact hotels.com which I did do.. hotels.com proceeded to tell me that there was nothing that they could do that. I was going to be losing the $200 that I paid for this night. Stay if I didn't check in. Since I had my young daughter with me, I made the smart decision to just leave. I will not be using hotels.com service any longer for this reason nor will I stay at a best Western hotel..
Heather
Heather,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
My stay way great
Amber
Amber,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
The rooms are gorgeous, loved my stay. Its worth the stay . Management makes to feel like a guest not just an occupied room.
Rachel
Rachel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
staff is wonderful, service was great and accomodations excellent.
Suzanne
Suzanne,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Rodney
Rodney,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Great staff. Good rooms. Super beds.
Paul
Paul,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 1 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 28 日
Marcelo
Marcelo,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Isabel
Isabel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 19 日
Todd
Todd,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 19 日
When I arrived the front desk clerk was having a dispute with a customer over parking.
Rooms are very small. Smells of cigarettes. Upholstery worn off chairs. Beat up furniture. Freezing cold room, thin sheets.
Phone to reception is broken. TV remote is broken.
Not good, avoid.
Ross E
Ross E,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 14 日
James
James,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 10 日
Entrance was very slippery and not a lot of parking
Peggy
Peggy,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 2 日
I should’ve taken pictures but there were hand prints and stains everywhere, and honestly found it kinda gross and funny but I did avoid touching the cuck chair, head board, the side desks and the curtains.
I did get a picture of the gunk that came out of the tub jets they had.
There was a dog barking in the afternoon and then at night I could hear the family next door with their children screaming and did not turn off their tv. So I kept waking up to the cheers, and laugher of a tv audience.
There is a restaurant under the hotel so that’s why I’m assuming that the entire hotel and my room smells of food.
I guess at the end of the day you get what you pay if I were to travel to Sudbury again I would get a different hotel.
Diego
Diego,1 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 27 日
Poor staff and very racist.
Shaun
Shaun,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 18 日
Worst experience, smells everywhere…
The room was dirty and the towels
Gaspard
Gaspard,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 6 日
Property is central in Sudbury, good price point. Parking lot was jam packed. We booked a queen and I guess they ran out and tried to give us 2 queens but my house insisted on a king which we got but not sure why they would think 2 queens is an upgrade. Also room keys didn’t work.