Nice hotel. Still nice but starting to show age on the remodel.
Loren
2 晚行程
10/10
I recently stayed at this hotel and had an absolutely wonderful experience. From the moment I arrived, the staff was warm, welcoming, and very accommodating. The check-in process was smooth, and the room was spotless and extremely comfortable.
What really stood out was the customer service. Every team member I encountered went above and beyond to ensure I had everything I needed. It’s rare to find a hotel that combines comfort, convenience, and genuine hospitality so well.
Highly recommend and I’ll definitely be returning on my next visit!
Tearria
4 晚行程
2/10
Had issues with Gravel on the carpet floor, wet carpet next to the bed and also ripped bathroom towel.
Ahmed
3 晚行程
10/10
Manuel
1 晚行程
10/10
bryan
3 晚家庭旅行
10/10
Chris
2 晚商务旅行
10/10
CHONG ANN
2 晚行程
10/10
stephen
4 晚行程
10/10
Jamie
2 晚家庭旅行
2/10
Elevators were not working properly and the stairwell doors were locked (which is a fire hazard so this should never be the case) and we had to use the service elevators.
Rita
2 晚商务旅行
10/10
Angela
1 晚商务旅行
10/10
真实旅客
2 晚商务旅行
10/10
Everything was nice about the my only complaint is that the carpet in the rooms needed to be cleaned. Lots of what i presumed to be coffee stains in the carpet.
Tiffaney
2 晚行程
6/10
There were several major issues with this hotel. If you have a large conference scheduled to have a two day event, the coffee shop and the restaurant should be open and staffed and if staffing was a known issue, a temp agency could have helped. Tempature control was non existent. Even after talking to management, the front desk and the gead of maintenance. Nothing worse than trying to make it through a 2 day conference when its 65 degress in the room. No refills available of coffee for guest in the conference. Pulled food and snacks away very quickly while attendees where still trying to eat.
Hotel restaurant was horrible. 1+ hour to get food. One server. Breakfast was a joke. Some servers dont speak or understand english. How the heck am I to order???
Sorry but I would not stay again.
真实旅客
3 晚商务旅行
2/10
Daniel
3 晚行程
10/10
Amber
3 晚商务旅行
10/10
Paul
2 晚商务旅行
10/10
Front desk receptionist were very freindly and kind.
I was able to early check in with big smile.
Definitely I will come back again.
The room was clean & I can tell that shower room was up graded.
Man
2 晚结伴旅行
8/10
Adrian
2 晚行程
10/10
Kathy
2 晚行程
10/10
Nice, safe and quiet facility. Always love staying in the area.
Catherine
2 晚行程
2/10
No AC, only fan. When asked for maintenance to check, they said there was no issue
Kaitlin
2 晚行程
8/10
Nice
Marond
2 晚行程
10/10
My room was small with old furniture. The Bathtub spout leaks while trying to take a shower. No exhaust fsn in the bathroom. That's horrible.
Tommy
1 晚浪漫旅行
6/10
The staff were helpful and friendly!! The property was outdated, broken or not working items in room, room floor was not clean, and very noisy AC fan!!
The pool was a very big disappointment as it looked nothing like the pictures, pool area was run down and pool was dirty!!
Overall I would NOT choose this place again and will hesitate choosing a renaissance hotel in the future.