Staff is incredibly friendly, and listened when we had an issue.
As far as cleanliness, there were dirty hand prints on doors, and a sticky substance on the ottoman in the “living room” area. I wiped it down and cleaned all that up.
We had as issue with a water leak in the restroom, the front desk girl came up and checked it, she let us know it was an A/C unit issue and the repair guy wasn’t available until later that evening, it was already after 9pm, I told them to just leave it alone since it was late at night.
Also the shower head in our unit could use a replacement water would go everywhere when in was on.