Unfortunately, this was not a great experience. The room was in rough shape—scratches all over the walls and furniture, and the door was broken. Despite asking for the room to be cleaned, housekeeping never serviced it during our stay.
Any time we asked the staff for help or information, it felt like we were inconveniencing them. They were noticeably frustrated and unhelpful. When we called to report issues with the room, only a few were noted, and it was clear they didn’t really care.
To make matters worse, we were charged a random $150 fee that no one at the front desk could explain. We were told only a GM could speak to us about it. When we asked for a receipt or emailed confirmation of the charge, they couldn’t provide that either.
Very frustrating overall—I wouldn’t recommend staying here.
Breanne
Breanne,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Tom
Tom,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Lovely stay. No problem. The young lady at the desk checked everyone in efficiently and I appreciate that. We checked in on July
Teri
Teri,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Teresa
Teresa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Maria Elena
Maria Elena,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Staying in Seabrook?
Nice hotel. Great location. Access to local entertainment and dining was effortless.
Gus
Gus,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 2 日
I chose to pay more because in your site it said it was two rooms. It was not two rooms. I could have for the same exact room that I got cheaper.
Fredia
Fredia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
Amber
Amber,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Abigail
Abigail,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Gilbert
Gilbert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Comfortable rooms, acceptabke breakfast. Recommended for a business trip stop
Luis
Luis,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 31 日
After arriving and checking in, we found a dead roach in the shower. We asked the front desk if housekeeping could come take care of it and she said there is no housekeeping, but she’ll take care of it. There was one woman working the entire hotel. She was very nice. We also found that our room had no towels, so she had to bring us towels. The room was an accessibility room so it had a sliding door to the bathroom to accommodate a wheelchair, but that sliding door was broken both the handle on the inside of the door, and it was broken off the bottom rail or pin that the door was supposed to slide upon. Finally, there was a light in the room that we never found the switch to turn off so we slept in the room with one of the lights on the entire night.
Wayne
Wayne,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Robert
Robert,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
hotel was clean, and in good condition for its age. staff was helpful and friendly. breakfast was good for free. very close to NASA, and Kemah is close by and was a fun "boardwalk" family oriented place to visit.