We stay here once each year for a function in London and we’re never disappointed. Staff are friendly and professional, which in our book is what makes a hotel special. The setting is lovely, right next to the river, and transport links into London are excellent. We always try to get a certain river suite so we can enjoy some time on the balcony watching the river and wildlife. We didn’t eat in the restaurant this time although we had breakfast one morning, which was pretty good, albeit a bit expensive if you don’t get it in with your room price. All in all, another lovely stay and we will definitely be back ! Dave & Caz