They accepted a last minute booking, and the staff were very informative and polite. The outside of the building we were put up in was littered with random articles of clothing, etc and there were long-term lodgers hanging around the parking area. To be honest, it didn't inspire a deep feeling of safety.That said, once inside, it was a very clean, updated, nicely decorated room. The floors were all laminate and ceramic tile, there was a large screen tv, small coffee maker, mini-fride, and very nice shower. The beds were VERY comfortable, and the bedding was well laundered. Our only complaint would be that the frames of the beds were SO creaky that they'd make a loud noise if you so much as moved your head.It honestly made it difficult to fall asleep. The breakfast in the morning had a decent selection and the seating area was well kept.