The electricity went out for a little while, which was ok bc they had a generator that allowed some of the electric to work. But there was also no water. I realize these things are out of their control, but they handled the situation very poorly. No offer of refund or credit. After 16 hours of no water decided to check out and go to another hotel. They said they might charge me bc I checked out too late. It’s not like they could have used the room for someone else anyway. I’d expect better customer service from a chain like Hampton/Hilton
Jay
Jay,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Hotel was fine, breakfast options are good. Hot coffee all day which is great. The room itself could use a good deep cleaning.
GREAT VICINITY TO HERSHEYPARK.
John
John,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Mary
Mary,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Mroczka
Mroczka,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Very nice
My brief stay was great. Room very clean and comfortable. Staff was very friendly and helpful
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
The breakfast food wasn’t great. Eggs and meat loaf taste artificial.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Nice place
Maureen
Maureen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Natasha
Natasha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Lwin
Lwin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Friendly staff, Fatima was very helpful! Breakfast was delicious
Charles
Charles,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Katie
Katie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
David J.
David J.,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 29 日
Eric
Eric,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
It was the worst hotel stay I’ve had.
Giuseppe
Giuseppe,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 27 日
Just ok for two nights
Customer service non existent. Hotel was quite dirty and lights not functioning.
Jennifer
Jennifer,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
The hotel was very clean and the staff was very friendly. The bed are pretty firm, but if you like that then you won’t mind it
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Air conditioner loud noisy. Musty smell caused everyone in room to wake up all congested both nights