The stay was great.. customer service was awesome!
Aurora
Aurora,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
charles
charles,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
charles
charles,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
16th Birthday
We had a fantastic experience at the hotel while visiting for our son's birthday. The host was incredibly friendly and knowledgeable about the city. When I asked for suggestions on places to take our son, each recommendation turned out to be a hit—we were able to visit them all, and they truly made the celebration special
Brandon
Brandon,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
charles
charles,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
The breakfast and the stay was good and the pool water was wonderful to in
Justin
Justin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
My Fairfield stay!
My stay was okay! The rooms were not ready at check-in time! There was a musty smell in some of my family's rooms. A small amount of mildew in the shower that was just caulked over. Not my worst stay but not the best either! Star was wonderful though!
Lakeisha
Lakeisha,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
Never Again
On arrival the surface area (desk and dresser drawer were dirty) and the sheets had red spots. They were only able to accommodate with a room change the next day. And the new room was awful too ( the tub paint was peeling, body soap was empty ). Building condition poor( elevator ceiling lights missing, scratched up surfaces) . Luggage carrier falling apart. Not at all worth the money!! Front desk phone not working. Horrible!!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 23 日
Arlyne
Arlyne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Great location, beach and restaurants were 4 mins away
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Axel
Axel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Wonderful Customer Service.
The customer service was wonderful. The lady at the from desk from Detroit was amazing and she accommodated us soo much. The hotel was dated but her experience and service was top tier!!
Avis
Avis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Noah
Noah,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Things could have been better
Well there was hair in the sink, toilet and tv stand. Then the next day the towels had hair on it. Then one of the hand towels and hair tangled up on it this was the third day. Then there was dogs barking between 3 and 4 o’clock in the morning which woke me up out my sleep. Then the day I was leaving the fire alarm went off after 7 in the morning and then again after 9:30. I know check out time was at 11am but that was annoying and no one apologized for what happened. First time there but that experience will not have me back. Staff was excellent.
Darlene
Darlene,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Kirsten
Kirsten,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
It was okay no house keeping. Me and my family had to purchase sheets because the sheets had hair inside the bed
Sawanza
Sawanza,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Anne
Anne,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 19 日
真实旅客
5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 18 日
Our first impression was "what a great hotel". After being in our room for nine days things changed. Firstly, the door to our room was impossible to shut and to open. My wife found it impossible to open after we had left and returned to our room. It was reported to maintenance, but he said that the part had been ordered and didn't really know when the part might arrive. Secondly the accounting for our room charges were definitely questionable, not only from Fairfield but from Hotels.com. I will NEVER give my credit card number to a hotel it will be cash from now on. Apparently, a guaranteed hotel reservation at an agreed to price meant nothing. Room service also needed improved. In nine days, we had our room serviced once and that at our request. In our opinion Fairfield is poorly managed and in dire need of some major renovations.
Billy
Billy,13 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Maureen
Maureen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Jennifer
Jennifer,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Stay was ok . I stood and waited to check out . Clerk was talking to customer and finally said . You checking out ? He put basket in front of me for keys and it appeared he wrote my room # . . I’ve been waiting since 9:15 for a receipt . I finally got where I could check and still nothing so I found text and checked out via text. Now I get email with a so called receipt that shows me no info
Cheryl
Cheryl,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
nicole
nicole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Courteous, helpful staff. Mattress too soft for me.