Convenient location. We had a reservation for a handicapped room but the person on duty (FJAY,aka Frank) said someone else was in the room. After about a half hour of fumbling around, phone calls and excuses, etc., he said we would have to go to another hotel. Sunday morning I called and asked to speak to the manager and was told there is no manager in on Sunday so I spoken to Tina. She said that the person on duty Saturday night didn't know what he was doing. Then she said the room was not occupied Saturday night, so I said we would be over shortly and she said we couldn't get in the room until noon because it wasn't made up so I said if no one was in the room why does it have to be made up, oh someone was in the room. Lies!!!!!!! Well we did go later but when we got to the room it had a tub, not a walk in shower. When I mentioned this to Tina she said their handicapped rooms don't have walk in showers. In all the hotels we have ever stayed in, they all have handicapped rooms with walk in showers. My wife cannot get in a tub so she was not able to shower for two days. The hotel is very, very dated and needs to be upgraded. It was a very bad experience and we would never stay there again.