The bed was AMAZING, I haven't slept that good in a long time!! The staff were helpful and friendly.
Mary Ann
2 晚家庭旅行
6/10
The breakfast service was not up to par. It was supposed to start at 6 AM and mostly it was not ready. The eggs were so watery they were uneditable and the same thing with the oatmeal. I think the person did not arrive on time to start it so that it was properly prepared for 6. The cooler for the milk was still locked. I needed to get to the train station and left by 6:25 and the woman was just setting things up still.
DIANA
1 晚行程
4/10
The room was not acceptable. The toilet didn’t work after several visits by maintainance. The water in shower was lukewarm. The staff was very kind and professional the only bright spot. I feel the room should have been taken out of availability and was a health hazard. It was very disappointing and was not the usual Fairfield in quality we have come to expect. The desk clerk at registration did give us a low rate for our stay and was very apologetic. However I feel a
credit or a complimentary stay is due us based in the above situation. Thank you for your prompt attention. I will acknowledge our stay at a Fairfield In. In Louisville Ky has been exemplary. Lorraine Holt
Lorraine
3 晚家庭旅行
10/10
Janet
1 晚行程
10/10
Annette
1 晚结伴旅行
2/10
We never stay there!!! Andera from there called 2 hours before we got there, stated our and other rooms were flooded with a pipe problem. And had no rooms and I was the first to call. Sent us to another hotel which was terrible WHITE PINES. don’t send your people looking for rooms.Rug was wet ,mold in bathroom towel rack hanging off wall. Asked for new room that was clean. None. Looked for another hotel all booked. So we had no choice but to stay the nigh. They also had the nerve to charge $249. So I hope where we booked for the Fairfield hotel. I won’t be charged. Please let me know.
Algeneia
1 晚行程
8/10
The staff was very friendly and most of the hotel was well kept. The sofa in my room was a bit dirty (stained) and the edges of the shower/bath needed a tiny bit of repair. The elevator also made some sounds that were a bit discomforting. The breakfast was good and the snack area was convenient.
Heather
2 晚行程
10/10
From the moment you check in where friendly staff efficiently get your day started
Kate
2 晚行程
8/10
The property is a bit tired and worn. The luster that it lacks they make up in service. The staff is extremely friendly and helpful. The breakfast is simple but better than most hotel breakfast.
Alan
1 晚家庭旅行
10/10
Melisss
1 晚家庭旅行
6/10
Ezequier
1 晚行程
8/10
Karl
3 晚行程
8/10
Sara
2 晚家庭旅行
8/10
Melissa
1 晚家庭旅行
8/10
Stay was nice but it appears to be an older Fairfield than what I was expecting
Patricia S
1 晚家庭旅行
10/10
Delia
1 晚家庭旅行
8/10
Room was clean, but had burnt out light and toilet that works run. Let them know about it and they fixed things right away.
Karen
2 晚家庭旅行
2/10
I didn't stay... i canceled at the hotel and they told me i had to cancel with the third party also. But every time i went to your virtual online cancelation, it said this might take a few minutes but never said anything else
Charles
1 晚行程
10/10
Very inexpensive rate.
Louis
1 晚家庭旅行
6/10
It was just check in person was not very friendly
Shelly
1 晚浪漫旅行
10/10
Paul
1 晚家庭旅行
8/10
the floor we stayed on had kids playing in the hall way till almost midnight. Had a hard time sleeping.
Bradley
1 晚家庭旅行
8/10
真实旅客
1 晚家庭旅行
10/10
Friendly staff. Decent breakfast. Parking lot was too icy. Otherwise a very pleasant place to stay.