Check-in was not the best.
They decided to try and charge $100 for a deposit due to locals trashing a couple of rooms.
I don’t know how that has anything to do with me and I expressed that. I also drive 10 hrs to get to Arkansas. They eventually said they would charge $50.
The first room I was in the toilet was loose, shower head was wobbly and the phone didn’t work. WiFi password was wrong and I tried calling the front desk on my cell phone but it didn’t go through. I had to call another number to get the WiFi.
You could smell cigarette smoke the bathroom and in the hallway. I was supposed to in a non smoking area.
The next morning the front desk was much more accommodating and switched our room and it was much better.
Breakfast was nice. Noise was low. I know they upgraded the rooms but the hallways carpet and walls could use a clean and a new paint job
真实旅客
2 晚家庭旅行
6/10
Just okay. We arrived late (around 9pm) there was no one at the front desk I looked around and the girl finally came to the desk. We got to the room and went to prep coffee for the next day, but the pot was broken. I was given another from a different room. Wanted ice and noticed the ice bucket still had water in it. I asked for a clean one and I was given one, but the girl didn’t seem surprised that this was an issue. The ice machine leaked and the carpet was soaked in the hallway. The pillows were tiny. The bathroom wasn’t cleaned properly and we had issues with the toilet flushing. If I paid $60 or even $75 a night it would have not been that upsetting but this room was over $100/night. Please raise your standards or lower your prices.
Gina
1 晚行程
8/10
Melissa
1 晚行程
10/10
Teresa
1 晚行程
10/10
Richard
2 晚行程
10/10
James
2 晚行程
8/10
Booking the reservation was fantastic. When we got there, check in was good, even if they already charged my card before i arrived due to possible bad weather. When i got to the room however the tv wouldnt change channels. And the shower curtain rod looked like it needed to be repaired. As well as the dial for the hot and cold functions in the shower. Yes i did let someone know about it all. The tv eas the easy fix...cable box had fallen behind the actual tv. Not sure if the bathroom stuff has been fixed yet due to I've been home for a couple weeks now.
Valerie
3 晚家庭旅行
6/10
Richard
5 晚行程
10/10
Jason
1 晚家庭旅行
10/10
Staff has been amazing, only issues we have had is with the tvs, but the staff helped to the best of her abilities and was very understanding
Elric
1 晚家庭旅行
10/10
gene
1 晚行程
10/10
Donald
1 晚行程
2/10
Linda
1 晚行程
10/10
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Tanya
2 晚家庭旅行
10/10
The room was very nice. It was clean and comfortable.
The lady that made breakfast was outstanding. She was so nice and considerate. Obviously, she is a very caring and kind person.
Cindy
1 晚行程
10/10
I had a wonderful stay. My room was clean and comfortable. The staff bent over backwards for me!
Jennifer
2 晚行程
4/10
The checkin process was very easy and the lady at the desk was very polite. The room we first were in was ok but the bathroom was not. It smelled like smoke and there were a couple of small roaches. I talked with the clerk and got another room and it was ok but the bathroom smelled like weed and the room did not look like it had been vacuumed. The breakfast did have a good variety to choose from.
Mindy
1 晚家庭旅行
10/10
Great property at a great price! Will definitely stay again.
Kimberley
3 晚行程
4/10
Fernando
3 晚行程
10/10
Super convenient. Room location with pet was perfect. Availability of beverages was awesome but coffee was not too good.
Sonja L.
3 晚家庭旅行
8/10
I always stay there it’s comfortable.
Belinda & mike
1 晚浪漫旅行
10/10
The staff was amazingly kind, they cleaned the rooms every day we stayed. The rooms where clean and didn't smell. It was in walking distance to so much. We really enjoyed our stay.
Danyell
5 晚家庭旅行
10/10
Carol
1 晚行程
8/10
The bathroom in my room could have been cleaned but other than that over all a pretty good experience.