room was not clean at all, our toilet was leaking on the floor every-time you would flush it and we also saw multiple bugs in the room. When the hotel reached out to me about the problem all they offered were points on my Hilton app.
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Pleasantly surprised
Wonderful accommodations, pleasant atmosphere. I enjoyed my stay with only a few recommendations. The room temperature was stuffy during the night which made it difficult to sleep. Parking also could be cheaper. Lastly you should be allowed meal vouchers for the amount the room sleeps, not how many booked.
Terry
Terry,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Melinda
Melinda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Waiting on my reimbursement
I have not been reimbursed for incidentals and it has been 2 or 3 weeks since my stay.
Monica
Monica,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Sharon
Sharon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Eldridge
Eldridge,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Lonnie
Lonnie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Eduardo
Eduardo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Stage
Stage,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Seth
Seth,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Needs a facelift
This hotel needs some sprucing up. But the staff was really nice. And the breakfast and happy hour were great!
rowena
rowena,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Jan
Jan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Hotel is perfect for our quick stop over. Service was fabulous
Joanne
Joanne,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Leslie
Leslie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Nice property
Nice property, very clean & comfortable rooms. The check-in process was slow (10 people in line with only 2 counter persons working) & we got awakened after midnight by a roving band of young folks making noise. Also, 1 elevator was out of service & another was balky, so waits for the lift were long. Parking is convenient, the site is very close to downtown restaurants & the performing arts center. Overall a good stay that could have been better had the other guests been a little more courteous.
Michael L
Michael L,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Leonid Concert at MPAC
Room needs some updates (headboard and mattress and drawers). Only one elevator working when we arrived. Friendly staff on the bar and breakfast areas. CheckIn desk staff needs to look more professional (both as we checked in and checked out staff had on sweetshirts). Breakfast food was excellent and complimentary snack and drinks a great bonus!
Jeffrey
Jeffrey,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Jason
Jason,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
I was charged my embassy for a FULL stay even though I gave them my hotels.com reservation. My account was then overdrawn because of this action. I had no choice but to check in! The representative didn’t seem to care a bit.
Frank
Frank,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Evans
Evans,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 18 日
Not a cool Start
Very friendly front staff.
Room 228 was hot and musty. I called front desk the next morning he opened the vent on top of the kitchnette sink, did something and said to give it a few minutes for the cool air. The room never cooled down. On last day i complaint yo the front desk and room was switched to a much cooler room.
This should have been done from day 1 of complaint.
The pillows were of an awful quality.
Overall room cleanliness was less than average.
For this price and from the Hilton hotes i would have expected better.
It was my daughters Air Force Officer graduation.
I expected to start each day fresh and come back to a cool, clean fresh room.
I will never stay at this hotel.
Maritza
Maritza,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Some hiccups but overall a pleasant experience
Our stay was comfortable. The staff was friendly and the hotel is dog friendly and close to the Legacy museum and great eateries. We had nice complimentary breakfast and easy access to the elevator. Night shift staff were totally different from dayshift though. If u need any extra towels get them during the day as it took us to the next morining and multiple requests later to get extra towels. Our room was an accessibility room which wasnt a problrm but we fid not expect; due to this the shower pressure was non existent ( we did not mention this to staff, we just made it work) . Overall we would recommend it to family/ friends and will stay again.