The hotel staff were incredibly friendly. However, the room we were in was a non-smoking room, but it had a strong smell of cigarettes or pot smoke that was quite noticeable when we entered. I was okay with it, but I wanted the hotel to be aware of the smell before we occupied the room to avoid being charged a $150 cleaning fee. So, I picked up the room phone to call the front desk, but discovered that the phone didn’t work. I then used my cell phone to call the hotel, and they informed me that our room was adjacent to a smoking room, which explained the smell.
Despite this issue, the hotel had some positive aspects. The towels and linens were new and looked very clean. The room was clean, and the maid service was satisfactory.
The air conditioning was older and therefore noisy, but it kept the room comfortable. The breakfast served from 7 to 10 am was good but had limited options. There was cereal, fresh waffles, prepackaged sausage biscuits, muffins, fresh fruit, yogurt, coffee, and juice.
In my opinion, the price for the room was high for the value we received. However, we were happy to have a room close to campus during Family Weekend at ECU. We had booked it months in advance and were told that we had gotten a really good rate.