The first room we were given smelled like cigarette smoke, though it was a non-smoking room. We requested a second room, and though the front desk staff member was very kind, the second room smelled like pet food and there was kibble on the floor. We wore shoes everywhere in the room. There were two towels, no tissues, and torn/dingy bedcovers, though the sheets appeared clean. We were extremely tired and stayed, but it was not a comfortable experience.