We always love staying at HI express and done so many times. This is a nice hotel, accessible to different activities & dining. Staff are helpful and available to answer any questions. Included breakfast has a good selection and enjoyable, just this visit their Pancake machine was not working, supplies for it did not arrive, understandable but a bit disappointing for the kids.
If there was any feedback, it would be that they should add extra handicap spots, I counted 8 spots, which honestly were not enough & we had to park 2 blocks away. This is an issue at many hotels in Virginia beach where they are not enough parking spots at the hotel location and they have satellite parking for their guests, which is nice, however if you have some disability it can cause an issue.
Even with all the minor concerns, we loved our stay and we will definitely be back.