My check-in was fine, after midnight someone tried to get in my room put my robe on, went to the door slammed it shot made sure it was locked and told the guy to go away. He had the wrong room. He wanted to know my name I said you don’t need to know my name what’s your name and he didn’t tell me I told him I was calling the front desk. The phone in the room did not work so I used my cell phone called the desk. The guy at the door had left. I believe it was the same man that answered the phone at the desk an employee he wanted to know how I got in the room. I explained I had checked in at 3 o’clock and he said he checked you in. I said I’m sorry a lady I don’t know. Check your schedule. He said he would check stuff and call me back an hour later. I was back to sleep. He had not called back 6 AM. The phone doesn’t work rang like a wake up. Call no one on the other end so I got up, got dressed, headed downstairs with my phone and my key card. I walked to the desk the gentleman that I believe started the whole thing was at the desk. I looked at him and I said are you the one that was trying to get in my room he goes your room was canceled and your credit card declined. We don’t have numbers that you were supposed to check in at this time. I pulled my info up from my hotel.com app and the lady did have trouble reading my address and my ZIP Code off the drivers license. So I told him I would be back. I went up to my room to get my license and card. To much
Terri
1 晚行程
2/10
outdated and dirty shower
Na'Lisa
1 晚家庭旅行
8/10
It's location was convenient and the staff were very friendly.
Karl
1 晚行程
10/10
Joan
1 晚行程
10/10
Keith
1 晚行程
8/10
Lavelle
1 晚行程
4/10
We've stayed at this property for many yrs during cross country trips via I10. So i was surprised about the greeting at the front desk & smells. Wifi didnt work or the password was in correct. Walking in at 6pm, the lobby smelled like marijuana. Took almost 5 mins to get someone's attention to check in. This is supposed to be a non smoking. The room assigned smelled like cigarette smoke. I went out at dinner time and bought air freshener so we could sleep. Very disappointed how this property has declined.
真实旅客
1 晚家庭旅行
10/10
Everything was good 👌
Vickey
1 晚家庭旅行
10/10
No complaints
Doris
1 晚家庭旅行
8/10
Hotel is in desperate need of a renovation. Carpet is fraying and musty. Wallpaper is peeling away from wall. Rooms outdated. Hallway on level 2 smelled like a nursing home. Drain by ice machine smelled like sewer. Time for an update Comfort Inn owners!! The best western got one and is nicer!
Erin
1 晚商务旅行
8/10
It was good
Daron
2 晚行程
10/10
Great overnight stay. Easy access.
Friendly staff.
Diane
1 晚行程
10/10
jamie
1 晚行程
10/10
Cynthia
1 晚结伴旅行
10/10
damiracle
1 晚行程
8/10
Very nice 👍 close to restaurant's
Vickey
1 晚行程
2/10
I couldn't not check-in Friday night cause they did not have anyone working. I had to sleep in my car until the next morning and still got charged for Friday night.