My significant other and I decided to take a short getaway and came across this hotel. Due to the price, we decided to book it. If affordability is your main priority, this hotel may be acceptable. However, it was noticeable that cleanliness and upkeep could use improvement—just enough seemed to be done to keep guests satisfied.
Our room was located on the back side of the hotel, where there was a large wooden board covering missing glass. This was not very appealing and gave the hotel an uncomfortable impression. I believe focusing more on presentation and maintenance would make a significant difference, as first impressions truly matter.
Keneitra
Keneitra,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 16 日
Bath faucet would not turn on so no morning shower. Several bugs crawling around bathroom floor and tub area.
Joyce R
Joyce R,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 14 日
The property felt unsafe with questionable people around. Room was not clean. Even tje inside of the draeers was diry. When I walked into the room, there was a pair of womens underwear on the floor in plain sight. Nasty
Beth M
Beth M,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 13 日
Fire alarm was pulled off all, just wires hanging out. Mold around window. Move end table to find a plug and uncovered a huge pile of dirt.
Aaron
Aaron,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Everything, we loved it all
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 9 日
Really awesome check and stuff was very friendly. Room was quiet. Bed was comfortable.
katherine
katherine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 9 日
Our first room had no AC. After a 13 hr drive it was super uncomfortable to be woken up sweating. We then switched rooms, and plugs would not work either. As well as in the middle of the night we were woke because AC quit working in there as well. I would strongly recommend looking around before booking here. They priced us still for full payment which I thought was ridiculous.
Courtney
Courtney,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Best hotel for the money...good breakfast buffet with an omelet station on the weekends. I always stay in the king suite and the beds and pillows are very nice.
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Cottonwood Suites is conveniently located off I-95 in Pooler, GA. This location is roughly 20 minutes away from downtown Savannah. I have been coming to Savannah for 20 years and usually choose to stay in Pooler due to Overall, Cottonwood Suites has exceeded my expectations. This location is undergoing renovations. If you're looking for a prestigious hotel, this is not for you. I felt safe and secure during the day and at night. The parking lot is very well lit. I saw no security concerns during my stay.
The cleanliness of the room was great. Linens were crisp and fresh. The beds slept wonderfully. There was some obvious "cut corners" during my room's renovation. For example, the foot shelf in the shower is falling down. It looks like attempts were made to fix the issue to no avail.
Breakfast was outstanding! Shaun's omelettes on the weekends were outstanding. Shaun is very personable. I really enjoyed my interaction with him.
The pool and courtyard area is absolutely beautiful! During my next stay I will be requesting a room with a courtyard view.
My only complaint is more a personal preference. The parking lot lighting is is extremely bright which is required for adequate security. However, the lighting exceeded the limitations of our blackout curtains. (I prefer to sleep in darkness.) Our room was illuminated all night. None of the other guest in my party had any complaints due to the lighting.
I am looking forward to seeing the hotel upon the completion of their reno!
Destinee
Destinee,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Yes, room was nice and clean, I got a good night’s peaceful sleep, front desk and dining staff were very nice, liked decorations in lobby.
Andras
Andras,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 8 日
Newly remodeled and very clean
Philip
Philip,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 8 日
Dirty and didn’t get the room we paid for with a patio because the owner was using it. Would not refund money either!. Renovations everywhere and we drove 14 hours to be treated poorly by front desk.
Cherry
Cherry,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Good
Rajpal
Rajpal,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
The room was spotless!! Floors were shining building smelled good!
Velshonya
Velshonya,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 1 日
Slightly under renovation however staff was excellent area was quiet easy access to areas around the network for tv was lacking but there was free wifi
chrystyne
chrystyne,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 1 日
The water didn’t stay hot in the shower and you had to slam the bathroom door hard just to close it.
Katrina
Katrina,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 30 日
I would not stay again. It seems like they are trying to upgrade but cutting corners. Had to having a running start to ram the bathroom door open and had to hold it up to try and close it. Cut dry wall pieces plugged back into holes around the toilet tissue holder. Shower was upgraded to glass doors but the
Lillian
Lillian,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 29 日
This hotel is very shabby. Our room was disgustingly dirty. The floor was so dirty my feet needed to washed after a few mins of walking on it. Towels and bathroom has hair all over. Tub had not been cleaned in a long time as there was a soap and body oil ring around the tub. Garbage can was very dirty, sink straining basket had black mold, tv had some sort of dry liquid dripping down it. Sheets were ripped and dirty.
Disgusting! Our room was missed for refresh on towels, garbage toilet paper, soap, Kleenex and coffee refills. They didn’t have staff to bring it to our room so I was told had to go to the front desk where I waited 15 minutes to get what I needed.
Jennifer
Jennifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 26 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 25 日
Denise
Denise,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 25 日
Bathroom in poor condition very rusty. There was a large gap between the room door and hallway. Door was not straight on the door causing the gap. Breakfast was very low standards and not fresh.
Brenda
Brenda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 25 日
Family next door came in at 2am and was very loud until after 4am
Mary
Mary,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 23 日
The front desk employee that handled our check in was very nice and friendly. There is no elevator. The stairway wasn't very clean. Our room wasn't very clean, especially the bathroom. Lots of small repairs need to be made. For the price, I guess it hasn't that bad. Considering we were checking in after 11:30 pm after driving nearly 1000 miles, we weren't looking to spend a lot, just wanted clean and comfortable.