The hotel did not have the room ready that was booked when making the reservation. I had to change rooms the next day to get what was orignially reserved. There was no airconditioning in the hallways, and the unit in the room had to run almost constantly to manage summer heat. Clientelle was at times loud and disruptive in the public areas. This was a moderatly expensive stay ($140+/night incl. tax). Though this stay did not meet expectations, the hotel management was reasonably responsive.
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Lock needs repare
It was very nice but the hotel need an upgrade. the breakfast was plentiful and the staff were very nice. Our room was difficult to get into as the lock was fidgety but the staff were very quick to assist.
Barbara
Barbara,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Mia
Mia,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Room had mildew smell. Agent at the desk wouldn’t change my room. Ants in the room.
James
James,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Jerry
Jerry,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
The facility is older and run down. Fruit flys in the room
Patricia
Patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Highly recommend for business Travel.
The Comfort Inn in Springfield, VA was an excellent place to stay. It was clean, quiet, the entire staff was friendly. They offer a convenient buffet style breakfast every morning to get the day off to a good start. The beds were surprisingly comfortable and the sheets and bedding were very clean. The location was convenient, right by a mall with plenty of dinner options.
Jeff
Jeff,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Luis
Luis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Jean
Jean,5 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
I Do Not Recommend
Lobby was air conditioned, but room hallways, elevators, and room were not. Upon entering, our room was 85 degrees. Took 15 hours to lower the temp to something approximating room temperature. Very humid and uncomfortable. This is obviously an ageing building.
Ralph
Ralph,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Short stay very good hotel, full breakfast close to stores
Jonathan
Jonathan,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
I was overcharged for my stay and neither the proper nor Hotels.com did anything to resolve the issue.
Hotels.com advertised a rate that was less than what I paid upon check in. I'm very disappointed.
Also, the hotel was not secure. Anyone from the street could come in and out of the hotel any time of the day as the side doors were never locked after a certain time.
真实旅客
4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Same as always. The overnight front desk could have been friendlier.
Stuart
Stuart,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Everything was top notch.
Stephen
Stephen,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Springfield Trip
The hotel was dated and in poor condition. Will not stay here again. The breakfast tables were not bussed. The mini fridge was not functioning. Used Lysol to disinfect the bed and bathroom. Did not dare use the drawers. The only positives were the room was quiet and close proximity to Springfield Town and Country Mall.
真实旅客
4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
most importantly, the mattress was terrific. The location was just what I needed it to be, but it doesn’t offer much. It’s a concrete expansive, freeways, and shopping malls. The staff tried very much to be helpful, but I did get different stories from different people. I liked that there were cookies out in the afternoon and coffee all day. The breakfast was just fine.