Amenities weren't all together , water slides were down in waterpark hot tub wasn't working in waterpark . Pool was very nasty jacuzzi in pool area gets didn't work . My room was 5813 tub was nasty has to call twice fir so one to come clean it upon arrival , there was a pocket knife found under bed which indicate the room wasn't cleaned properly . I left way before check out I paid deposit in cash they couldn't locate that I paid in cash manager then came from back and found cash in drawer because the safe was unlocking so someone put cash in a random drawer . Elevators were down . Galway smelled like smoke .
Nashea
Nashea,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 12 月 21 日
We did not get breakfast. We were need to believe our was included with our stay. You can only get coffee from 7-8 or 4-5 otherwise you have to not your own. There were supposed to be movies and noone was there, empty dark room no concessions. No outlet for phone right side of bed. Only decaf coffee in room with just 1 packet of sugar and 1 packet of powder creamer. Good for low budget family outing. Likely better on warmer months to take advantage of outdoor activities. However being the weekend right before Christmas I expected to see the Christmas lights all on and that was not the case. The facility overall definitely need some updates but overall was an okay stay
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 18 日
My stay here was amazing. I was surprised when I recieved a call from the resort prior to my stay to see if I had any questions. I was delighted with the low cost to stay there and even more delighted with the room. I was upgraded for free from the staff since there were extra rooms available and my room was clean and quiet. I went out of peak season and almost had the building to myself. The room was nice with a smart tv and comfy bed. The kitchen was well stocked with pots and pans and even had a dishwasher. I spent the day in Jim Thorpe and came to spend the night. The resort has a lot of things to do that I had no idea about like a bowling alley, arcade and movie theatre! I was surprised to see so much on the property. Be sure to ask for directions though, its a large property and can get confusing quick especially in the dark. My only complaint was that the sofa bed in our room was somewhat uncomfortable, its not a traditional pull out bed but rather some cushions that arrange to make a "bed." That being said a couch bed has never been the pinnacle of sleep comfort and that would not stop me from returning. I will definitely return, the staff was very friendly and helpful, the room and attractions were nice and I and my group were very pleased. If you wish to visit I reccomend you call and do a little research as there are nice perks you might not see on the website and you may want to plan your excursion since the resort is a bit remote overall I highly recommend!
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 29 日
The place is very affordable and clean. The staff is very professional. The one thing was that hot tub wasn’t so hot, the water was mild. The jets were not jetty, rather they were in the weak side. Otherwise, great place for the price.
Boris
Boris,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
We had very pleasant time
Chong h
Chong h,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 5 日
Great service, only stayed one night however everything was in order
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
Found beg bugs in the room. Caused up to leave property in the middle of the night to go home. Property is well outdated and dingy. Main elevator out of order
mark
mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 26 日
Lynnette
Lynnette,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 23 日
david
david,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
There was no breakfast
Ria
Ria,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 20 日
Paul
Paul,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 19 日
Spilt Rock
Golf trip, dated property, rooms are large, staff friendly
Edward
Edward,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
Kitchenette room - did not have any thing. No utensils, bowls, nothing to utilize. Security guard opened our door at 1am - to see if our room was occupied. Room is very old, outdated, not clean. I do not recommend
Sam
Sam,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
Filthy with bugs run down and operated by a foreign country. Real dump.
Frederick
Frederick,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 6 日
The staff was friendly However, The hotel rugs are all stained. Elevator in main hotel did not work. Everything looks rusty old and dirty. The pool was freezing. The hot tubs looked like jelly and very dirty. The fast food area served food that was cold in the middle. (Breakfast sandwich & wings)
The hotel needs updating a SERIOUS MAKE Over.
Evelyn
Evelyn,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Louis
Louis,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 29 日
Eric
Eric,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
Do not stay here. This hotel looked like it was abandoned. They immediately put a $100 hold on your credit card which seemed excessive. The room they put us in smelled like sewage and when I called the front desk about it they told me they would send maintenance to see what was wrong. We waited 20 minutes and no one showed up. There were less than 10 cars in the parking lot for this place. I went back to the front desk and told them no one showed up. I was so frustrated I asked to just check out right then. The woman said I would have to wait for the manger to check out. I waited another 10 minutes until she showed up. She asked me, what seems to be the problem. I explained everything to her and then she said she could just move me to a room in another part of the hotel. My kids were totally creeped out by the place and said it was like the hotel in The Shining. The elevator was broken and the furniture in the room looked like it was all beat up. The air conditioner sounded like it was about to give out and the room they put us in faced the back of the hotel where there were a bunch of maintenance things. This was super unfortunate since I booked this place for my daughters birthday based on the nice photos on the website. The only remodeled part was the lobby. The photos of the rest of the place were very deceiving. As an Army Veteran who doesn’t get a lot of time off I ended up not getting a refund and had to reserve a room at another hotel about 30 minutes away.
Angel
Angel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 26 日
Staff was great. I recommend staying a night or couple