Great service, clean rooms and the entire living area is great, nice breakfast
Inbal
Inbal,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 6 日
We stayed for a baseball tournament. The overall experience was good. My complaint is the room had lots of pet hair on the floor (could see on our socks). Also pets were allowed in the breakfast area near the food, which is disgusting!!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Great stay! Hannah at the front desk was so sweet and went out of her way to talk to us. She was so friendly and welcoming.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Kira
Kira,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
I booked this hotel mostly for the indoor pool and it wasn’t open during our stay. I asked when they thought it would be reopened and was told “I have no clue”. This was supposed to be an anniversary trip and we were excited to get to swim.
Abigail
Abigail,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
I initially I thought booking 2 Double beds meant 2 queen beds. Once at the hotel the room we received was a King and a sofa bed. Not a problem but a little misleading. Hyatt Place upgraded us to a different room which was wonderful. Unfortunately they did not have a 24 hour airport shuttle which was a bummer.
Kim
Kim,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
The pool it wasn’t in service
Teresa
Teresa,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 24 日
Overall stay was ok. Been disappointed that the pool was out of service and that was one of the reasons for the hotel.
Nikolay
Nikolay,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
No Hair Dryer, no furniture!
We had a double queen room that was large and clean. However, this room was strangely designed with a tiny room for tub and toilet that was hard to maneuver in. You had to move need the tub to close the door when using the tub. There was another area in the room that had no real purpose where the refrigerator, microwave and safe were kept. Also the safe was not bolted down and can be carried away. This room had no real furniture but 3 boxes used to hold the safe, microwave and refrigerator. And lastly the room didn’t had a hair dryer and none was available at the front desk.
Ralph
Ralph,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
It was a wonderful stay, Hannah, at the fron desk was so very kind and went out of her way to make me feel special as she learned that my husband had just died.
Margarita
Margarita,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 4 日
Fiona
Fiona,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Vincent
Vincent,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Philip
Philip,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Harold
Harold,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 15 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Room was nice, didn't have any issues at all. Easy check in and easy check out.
DAVID
DAVID,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 5 日
Rosalind
Rosalind,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Great stop. So many restaurants within a mile. Ice hotel. Clean. Friendly staff.
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Choose Hyatt in Roanoke
Excellent place to stay!
Patricia
Patricia,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 29 日
Room was a little dirty, but we were exhausted after a road trip so it did the job fine.