2/10 很差
2025 年 9 月 19 日
Just HORRIBLE! Roaches under the sheet as soon as my mother pulled her sheets out we called the front desk they asked to see it as if we were lying. Supervisor came pick the roach up with his fingers and threw it away. I asked how could they accommodate us, they suggested putting us in another room after I told him I seen more bugs I told him I rather be refunded. Manger told me he could not do it being that I reserved through Expedia. I called Expedia and they noted and offered me $25 credit and stated that my money would be refunded in 72 hours. They were no help, very unprofessional and tried to convince me to stay with roaches, stink bugs etc. it was definitely a NO for me!
Rashida
Rashida,1 晚商务旅行
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