Our stay at Le Grand Courlan Spa Resort was disappointing and fell far short of expectations. While the property has an excellent location and spacious grounds, it is in urgent need of renovation and better upkeep.
The resort itself looks old and neglected. Buildings and common areas show years of wear, with faded paint and outdated furnishings. What could have been charming instead feels tired and run-down. Even the fish ponds, which should have been a highlight, were murky with green growth, giving the property an unkempt and poorly maintained look.
The room was no better. The air conditioning barely worked, making it uncomfortable to relax or sleep. In a tropical climate, reliable cooling is essential, not optional. The towels provided were thin, rough, and long past their prime—something that immediately took away from comfort.
Service was polite but lacked warmth or attentiveness. Staff did their jobs, but there was no sense of hospitality or effort to make guests feel truly welcome.
Overall, Le Grand Courlan has potential but feels like it is living off past glory. Without serious renovations and attention to detail, it cannot compete with other resorts in the area. Basics like clean amenities, properly working AC, and fresh linens should be standard, yet they are missing here. Until the property invests in improvements, it’s hard to recommend it to travelers looking for a comfortable and enjoyable stay.