In the heart of Mactan, Vivien's Hotel offers a warm welcome with shopping on site, a gym to stay active, and free in-room WiFi. Enjoy cooked-to-order breakfasts, relax at the 24-hour front desk or unwind on the outdoor furniture. Helpful staff have earned top marks from previous guests.
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000
What's nearby
Mactan Export Processing Zone - 2 min walk - 0.2 km
City Times Square - 2 min walk - 0.2 km
Mactan Town Center - 5 min walk - 0.5 km
The Outlets at Pueblo Verde - 8 min walk - 0.7 km
Gaisano Grand Mall Mactan - 3 min drive - 1.9 km
Getting around
Mactan - Cebu Intl. Airport (CEB) - 18 min drive
Free airport shuttle
Restaurants
Jollibee - 1 min walk
The Oriental Spice Gourmet - 2 min walk
Jollibee - 5 min walk
Mang Inasal - 5 min walk
Red House Shabu-shabu - 1 min walk
About this property
Vivien's Hotel
Vivien's Hotel is just 4 mi (6.4 km) from the airport and offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Mactan Export Processing Zone and City Times Square are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
45 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Room service (limited hours)
What to do
Shopping
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
Outdoor furniture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Hand-held showerheads
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Laptop-friendly workspace
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Refundable deposits
Cash deposit: PHP 500.0 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu
Frequently asked questions
Does Vivien's Hotel offer free cancellation for a full refund?
Yes, Vivien's Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vivien's Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Vivien's Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Vivien's Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Vivien's Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Vivien's Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (14-min drive) is nearby.
What is there to do at Vivien's Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Vivien's Hotel?
Yes, there's an onsite restaurant.
Does Vivien's Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vivien's Hotel like?
Vivien's Hotel is a short 3-minute walk from Mactan Export Processing Zone and 3 minutes' walk from Mactan Town Center.
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Reviews
Vivien's Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.0
Location
9.6
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious with good variety and excellent quality. (6 reviews)
The airport shuttle service was convenient, safe, and a big plus for guests. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Airport
Room
Elevator
Breakfast
Restaurant
Location
Store
Food
Value
Reviews
Verified
10/10 Exceptional
Feb 10, 2026
Very good Service and clean. We'd love to stay here again.
CorsiniCarmen A
CorsiniCarmen A, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Very kind staff, clean well kept rooms
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Clean rooms, Excellent service, staff was amazing, the shuttle to the airport was prompt with a Excellent driver. All at a very affordable price. I will definitely stay here again.
William
William, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
The staff were great. Nice room and affordable.
Peter
Peter, 7-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The room was nice and clean. The staff was friendly and efficient.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2025
Wonderful staff, great breakfast
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Great stay, amazing staff and a great landing spot after a long flight since Vivien’s Hotel is close to the Cebu airport. A+
John
John, 2-night trip
Verified
10/10 Exceptional
Jan 20, 2026
The staff were incredibly polite and friendly. The hotel was very clean and the rooms were good with really comfy beds. The downside was the water was not very hot in my shower however My friend was in a different room said hers was fime. Overall a good place to stay
Nicki
Nicki, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2024
Clean room, friendly staff, conveniently located around shops and restaurants.
Joniphil
Joniphil, 9-night trip
Verified
10/10 Exceptional
Oct 21, 2025
⭐️⭐️⭐️⭐️⭐️
My father and brother stayed in Room 204 for 5 days and had a great experience. The breakfast was delicious with good variety, and all the staff were very friendly and helpful. The room was cleaned every day, and the service was excellent. Highly recommended!
Dante
Dante, 5-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Friendly and helpful staff. Bed was comfy and room was very clean. Used their shuttle service, less stress than trying to hail a taxi or wait for a ride share. Only one minor thing…Hotels dot com websites says some rooms have balconies (which I thought I booked and paid for an upgraded room), none do. The “Terrace’s” are glass fronted sitting areas on each floor that have a view of the road. Vivians needs to check the Hotel booking sites occasionally for accuracy. Also, hot water isn’t really hot. On the plus side, lots of food options in the area and a good coffee cafe across the street.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Welcoming staff, friendly, accomodating and respectful. Thank you for your excellent service. Location is walkable to the stores and close to the airport. I like the brewed coffee and food choices. Great experience!
Mary Anne
Mary Anne, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
I love the food and brewed coffee. The staffs are very friendly and accomodating. Excellent customer service! Also, I like it that the stores are just walking distance from this hotel. It's very convenient.
Mary Anne
Mary Anne, 2-night trip
Verified
8/10 Very good
May 17, 2024
Nice comfy hotel.
Monisa
Monisa, 1-night trip
Verified
8/10 Very good
Jul 20, 2025
I have a night stay at this hotel and they gave me a good accommodation.. the staff are very gracious and polite .
It it very close to restaurants and shopping places .
Tita
Tita, 1-night trip
Verified
8/10 Very good
Jan 25, 2024
Clean and airport shuttle is convenient
Edwin
Edwin, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Great place. Right in the heart of Mactan Island.
Charles
Charles, 5-night trip
Verified
10/10 Exceptional
Sep 14, 2024
Cute hotel. Very accommodating staff.
Ellen
Ellen, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2024
Cute hotel and accommodating staff
Ellen
Ellen, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2024
Safe, clean, quite and also, the staff were friendly.
Rommel
Rommel, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2025
Free shuttle pickup was a plus.
CATHERENE
CATHERENE, 1-night trip
Verified
8/10 Very good
Jan 31, 2024
Staff are very helpful. The shuttle service to the airport is a big plus.
Gesila
Gesila, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Great people. Loved the transport to and from the Airport.
Valter
Valter, 1-night trip
Verified
8/10 Very good
Dec 8, 2024
Staff is helpful, used the shuttle to airport. Location is a busy area, close to mall & Jollibee.
J
J, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2023
The location of this property is one of the selling points.