Very comfortable resort hotel. I chose to stay this hotel instead of Santa Monica beach area. And the stay is so great and and comfortable in my 10 days trip to LA. The nice and sweet staff upgraded my twin beds to a cabin room which has larger space and also complimentary breakfast for 3 persons.
WEN SHAN
1 晚家庭旅行
10/10
Keith
5 晚商务旅行
4/10
Location is good and staff are very friendly, everything else is questionnable. There were insects in the bathroom, the room was tired and felt run down and the pool and hot tub were closed for refurbishment. Not a good vibe and couldn't wait to check out again.
Bastian
1 晚商务旅行
8/10
Jami
2 晚结伴旅行
10/10
I enjoy
Ruben
1 晚商务旅行
10/10
Claude
2 晚家庭旅行
10/10
My (or Mai?) made for a very welcoming check-in process and was delightful to speak with. It’s clear he loves his job and has a special talent for client facing hospitality and service. Please retain this employee at all costs. It made such an impact on the overall experience of my stay.
kelsey
2 晚行程
10/10
Loistava sijainti ajatellen lentokenttää, pienen kävelymatkan päässä Venicen rannasta, rauhallinen paikka, ystävällinen henkilökunta, edullinen ulkopysäköinti hotellin vieressä. Lähimpään hop on hop off kyytiin vähän pidempi, ehkä 2km kävelymatka
Sara
8 晚行程
10/10
Lars
4 晚行程
10/10
Incrível
Camila
4 晚家庭旅行
8/10
Michael
2 晚行程
8/10
Richard
1 晚行程
10/10
Loved the hotel and location. The staff are super friendly. My, at the front desk was awesome and gave us lots of pointers on what to do and see. I just dont recommend eating at their restaurant
Debbie
2 晚结伴旅行
6/10
It has been a hassle since day one, everyday they made me switch rooms I've stayed here for six consecutive nights so far and they just keep telling me that they're booked 95% and my room has been booked from somebody else five times out of the six nights. On top of that the rates are all over the place I have been charged one night $512 and the next night $330 and the next night $460. I am a Hilton honors member and the people at the desk know me by now hotels.com charged me $900 that they were funded thank goodness but somehow booked a night on top of the booking I made on site without my knowledge and I paid twice they have refunded me thank goodness otherwise I would be more upset but the staff and management seam unorganized and it has been at my expense.
Kaemon
1 晚行程
8/10
We overall had a good stay at the hotel. Rooms are big and clean and located ok for our needs.
That said. On the second night, btw with heavy jet lag, we received a call in the middle of the night from the lobby asking us to turn down the music. When I’ve asked what music, the person just hung up. No apologies, nothing.
We were at that point sound asleep with our 5 year old, when we received the call. And after that awake for several hours. Not ok! When I’ve asked in the lobby the day after they informed that some kind a mistake had happened and apologised. Didn’t really give me my lost sleep back.
We paid for a room expecting to be able to sleep. I think some sort of compensation for a mistake made by them would have been in order.
Laura
2 晚家庭旅行
8/10
Shower pressure was a bit lacking.
Kellie
4 晚浪漫旅行
10/10
Helen
1 晚行程
6/10
Stuff friendly and helpful.
Noisy floor and sometimes pets sound.
AC is also quite noisy.