Book to stay paid for everything only to find out that they tried to charge us $250 extra for each room on top of what we paid already and then when we asked for a manager because nowhere on the website nor on frequent questions does it say anything about the $250 I was treat with disrespect and rudeness I highly recommend people going somewhere else and only person that was understanding and respectful was KOJO the receptionist
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Accessible dream stay
note: they are remodeling,but very tidy about it.no intereference at all. Finally an acesible room that truly was in every way. roll in shower withdetachable shower head bench, plenty of room for wheelchair. high toilet bars whereever you seemed to want one. flat egress directly to outside for emergencies. i have had too many rooms in other nice hotels where the bathroom is misrepresented.quiet,back from the main road but easy access to everywhere i wanted to go in the rochester area.beds were comfy too. whenever traveling to the area in the future i will be staing there.
Catherine
Catherine,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Erika
Erika,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
The check in was friendly and informative.
John
John,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Dean
Dean,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Lynn
Lynn,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Great staff
Nice place with very friendly staff.
Rooms were dated and our slider door to exterior was screwed shut. Found out upon departure the exterior doors on interior courtyard rooms open, Would have preferred that.
Pool area was nice, clean and stocked with amenities for use and comfort.
Main lobby was very nice.
I’ll repeat it again. The staff was very friendly, front desk, food service staff and housekeepers.
Would stay again but would ask for interior room with usable sliders/balcony.
I’m sure staff would have changed my room in this stag if I thought to ask.
Matthew
Matthew,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Santa
Santa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Myriah
Myriah,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
John
John,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Nice place
Xiaoxia
Xiaoxia,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 21 日
Fairly clean, but very dated decor and fixtures. Very dark throughout the common areas, as well as my room. Several areas in various states of construction or repair. Exercise room, was nearly unusable by more than one person at a time for strength activities. Was expecting much more from a Courtyard by Marriott.
Amber
Amber,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Venkata Ananth
Venkata Ananth,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 15 日
Vikas
Vikas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
izchak
izchak,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Morghan
Morghan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Roberto
Roberto,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
DC
DC,3 晚行程
CheapTickets真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Jason the bartender and the shuttle drivers were very attentive.