I didn’t get the same room I reserved. I got a one room I’m supposed to get a suite a bedroom with 2 beds, a separate living space but nope it was not the correct room.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 24 日
Lizbeth
Lizbeth,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Sophia
Sophia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Clean and Quiet
We stayed for the night as our son had an appt very early at the Phoenix Children Hospital. The room was clean and had everything we needed. The following morning we had breakfast and it was good. They had variety of food to choose.
ISMAEL
ISMAEL,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Brianna
Brianna,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Nadine
Nadine,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 28 日
Unfortunate
Recently had a 3 night stay. Refrigerator stopped working half way through and wasn’t able to be fixed before we left. On the last night, our car was hit in the parking lot right in front of a security camera. Manager was made aware the next morning and made no effort to assist with the video footage. It’s been a week and still have not heard even after several attempts to get in touch. They keep saying “someone will get in touch” but has yet to happen. Take your money elsewhere to a property that cares about their customers. Will stay elsewhere when we return.
Reed
Reed,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Gostei muito.
Muito boa. Café da manha espetacular, quarto confortável, equipe atenciosa e prestativa. O hotel tem tido para o conforto do hóspede. Estão de para!
Carlos Eduardo
Carlos Eduardo,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
We had a wonderful stay.
John
John,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Good experience
A good hotel for the price, with free breakfast and convenient location to major highways and the airport. Rooms were comfortable with kitchenette included.
Christopher R
Christopher R,8 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Marcus
Marcus,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 8 日
Adrienne
Adrienne,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 13 日
CLEAN AND GOOD BREAKFAST
The facility and room were clean. The breakfast was plentiful and a good assortment. Room was clean upon arrival and nicely appointed. Kitchen had essentials for cooking. We stayed for 10 days and it was enjoyable and nice. Only issue with us was no sun in pool and hot tub area.
Rodney
Rodney,10 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Breakfast was nice. Art, the person not the actual art, very lovely at the front desk.
Allison
Allison,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
It was right where we needed it to be for the places we were going. Nice room, but a bit noisy from the freeway. Loved the breakfasts and social hour snacks.
ERIC
ERIC,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
Property was very clean and well maintained with very spacious rooms. Front desk staff was very friendly although it was difficult to get any cleaning staff to come to the room just to switch out towels and take out trash despite specifically asking at the front desk. Breakfast selections were alright but they unnecessarily put cheese on most things and I have a milk allergy so there weren't many things I could eat
Jessica
Jessica,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Clean room, the freeway noise if you need to sleep during the day is very loud if youre on the side where the freeway is.
Michelle
Michelle,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 19 日
Room I booked 3 months in advance not available??
I guess I expected more. I am not a difficult person by no means but I booked a 2 bedroom suite to be with my family. I booked almost 3 months in advance and they didn’t have the room available. There solution was 2 separate rooms. While I appreciate the effort, they didn’t give me any of my prepaid money back for the room I booked but just comped a separate room I didn’t want. Also, when you pack stuff as a family to stay together it is not convenient at all to bounce back and forth. Not something I want to do again. In addition, not the cleanest place I stayed. Stained pillowcases are never okay.