Mercure Salzburg City

Property class: 4
Hotel with restaurant, near Mirabell Palace

Choose dates to view prices

When you stay at Mercure Salzburg City, you'll be within a 15-minute walk of Mirabell Palace and Mirabell Gardens. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY820
CNY956 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a view of a cityscape, a patterned carpet, and a seating area with a table and chairs.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a large bed, a view of a cityscape, a patterned carpet, and a seating area with a table and chairs.

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a purple chair, a view of a cityscape, and a painting on the wall.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 10 min walk - 0.8 km
  • Mirabell Palace - 11 min walk - 1.0 km
  • Mozart's Birthplace - 16 min walk - 1.4 km
  • Old City Hall - 16 min walk - 1.4 km
  • Salzburg Christmas Market - 17 min walk - 1.5 km

Getting around

  • W.A. Mozart Airport (SZG) - 21 min drive
  • Salzburg Central Station - 10 min walk
  • Salzburg Central Station - 11 min walk
  • Salzburg (ZSB-Salzburg Central Train Station) - 12 min walk

Restaurants

  • ‪Ratio Coffee - ‬8 min walk
  • ‪Die Weisse - ‬3 min walk
  • ‪Taj Mahal - ‬2 min walk
  • ‪Tortelier - ‬7 min walk
  • ‪MOJO - ‬6 min walk

About this property

Mercure Salzburg City

  • When you stay at Mercure Salzburg City, you'll be within a 15-minute walk of Mirabell Palace and Mirabell Gardens. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.

At a glance

Hotel size

    • 121 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (EUR 20 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (2842 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • Garden
  • Terrace
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Late check-out can be arranged for an extra charge of EUR 39

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Uncovered self parking costs EUR 20 per night with in/out privileges
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Does Mercure Salzburg City offer free cancellation for a full refund?

Yes, Mercure Salzburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Salzburg City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Mercure Salzburg City?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

What are the check-in and check-out times at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 39.

Is there an onsite casino at Mercure Salzburg City?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What is there to do at Mercure Salzburg City and nearby?

Have fun with nearby activities like cycling, hiking, and rock climbing. Additional recreation nearby includes casino gaming. Mercure Salzburg City also has a garden.

Are there restaurants at or near Mercure Salzburg City?

Yes, there's an onsite restaurant.

What's the area around Mercure Salzburg City like?

Mercure Salzburg City is a short 10-minute walk from Mirabell Palace and 20 minutes' walk from Salzburg Christmas Market.

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Reviews

Mercure Salzburg City Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a large selection and freshly prepared egg variations. (9 reviews)
  • The restaurant offered well-priced meals, a large selection at the buffet, and excellent food with attentive and friendly service. (5 reviews)
  • Parking was available, comfortable, and appreciated, with some guests finding it a little expensive. (3 reviews)
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Popular mentions

Room
Service staff
Breakfast
Location
Walking
Old town
Shower
Towns
Bathroom
Restaurant

Reviews

Verified review

10/10 Exceptional

From the friendly welcome & communication this hotel makes sure you are fully informed Once the room was ready the warmth and smile from the front desk young lady eased away the delay getting my room allocated. The room was cosy & quiet I am sure this hotel will always have a warm welcome with a smile for all customers
Verified review

10/10 Exceptional

Good breakfast
Verified review

10/10 Exceptional

Hotel staff was fantastic, room was clean and comfortable.
Verified review

10/10 Exceptional

Very nice, wonderful staff
Verified review

10/10 Exceptional

Very well presented hotel around 15 minutes walk from the historic centre of Salzburg. Rooms were comfortable and clean. Staff were the highlight. Very friendly, knowledgeable and professional.
Verified review

8/10 Very good

Clean, spacious and comfy room, probably could have done with more on the menu in the restaurant
Verified review

10/10 Exceptional

The room was great
Verified review

8/10 Very good

Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot
Verified review

10/10 Exceptional

The location of the property is excellent and the breakfasts are especially good.
Verified review

10/10 Exceptional

Delightful staff
Verified review

6/10 Good

Had a 3 night stay during a road trip through Germany and Austria. We only booked the Mercure as we were meeting elderly family in Salzburg who were staying there after a river cruise. Our flight got in very early morning so we arrived well in advance of check in time. Reception allowed us to leave our bags whilst we explored the city until our room was available. The room was very small, smaller than it appeared online. The furniture and room layout just didn’t work, and the decor was dated. Our room type included a complimentary mini bar which was replenished daily. There was also a coffee machine, safe and fridge. Strangely, there was no phone in the room, so when I had a question, I had to go down to reception to ask. No big deal, just very odd - especially in case of an emergency. Breakfast was not included and was pricey, so we opted to grab groceries from one of the many supermarkets in walking distance. Parking was also an additional charge of €20 per day. Ordinarily we would avoid a hotel that charges for parking, but in this case we did not have a choice. The bathroom was also small with a lack of counter space. The space between the toilet and wall was extremely tight, and I’m short. The location was in a residential area but only a 10/15 minute walk to the main city centre which was absolutely fine for us, but our elderly relatives struggled so did not venture far on foot. All in all our stay was ok, but I would not return to the Mercure.
Verified review

8/10 Very good

Noisy by road, had to Move rooms Staff handled this extremely well
Verified review

10/10 Exceptional

The staff were very helpful
Verified review

8/10 Very good

Helpful & friendly staff
Verified review

10/10 Exceptional

The stay was excellent and the breakfast was very good even including lactose free milk...
Verified review

8/10 Very good

The staff was courteous and helpful.
Verified review

10/10 Exceptional

Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Verified review

10/10 Exceptional

Definite Stay

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Verified review

8/10 Very good

The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Verified review

8/10 Very good

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Verified review

8/10 Very good

1 staff at front desk can do everything
Verified review

10/10 Exceptional

A very nice hotel with all of the features of a much more expensive facility. I thoroughly enjoyed my time there. I have been to Salzburg many times, but this was the first time in this area of the city. This is a quiet residential neighborhood with easy access to the Hauptbahnhof and all of the sites and sights…The hotel restaurant is very classy, with excellent food and a wide variety of starters, entrees, and desserts. Although quite young, the staff are very charming, attractive, and professional…
Verified review

10/10 Exceptional

Room was ready on arrival.
Verified review

8/10 Very good

Good clean hotel.
Verified review

8/10 Very good

Great place