I will never stay here again.
Firstly, the communication was awful. I was told they were closing 3p on Christmas Day and I said I’d be there. But I kept getting called, messaged or emailed to the point of harassment. I explained I’m not using my phone outside when I have wifi as it costs me $5 per day. I explained where I was leaving from and how long the drive was and even got replies. But was still called while I was driving and 100km away and told they were closing at 3p.
The room was so tiny I had to climb over the bed to make a cup of tea, there was nowhere for my small suitcase, no fridge to cool my food I’d bought because it was Christmas Day. Access to a fridge should be mandatory.
Then they take my credit card for security when there is nothing in the room to steal or break.
The pool was closed or broken. There is no bin in the common outside area where you are forced to eat as there is no room in the room.
So, bad room, staff, amenities and more. I paid only $11 more for a lovely airport hotel in Auckland the night I arrived. Everything was cheap, mean and small here down to the toiletries. It was less than a private room in a youth hostel. You can find better.