My flight was cancelled but the hotel refused to cancel or move my stay to the next night. The next day flight was delayed so I arrived at the hotel at 3 in the morning. I stayed 5 hours but paid for two nights. I had even bought the travel insurance, but it didn't cover cancelled flights. That is exactly what it should have covered. Why can't this review be posted
Vicky
Vicky,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Denver Trip 2025
The room was clean and had a great view of the mountains
Matthew
Matthew,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Fine place for the night near hotel. I like the snack bar and bar
Scott
Scott,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Great hotel, Breakfast not so great!
Great hotel only let down by the quality of the included breakfast. They had run out of milk by 8:30am, the toaster was broken and the scramble eggs were awful. The assistant in the breakfast area spent more time on her phone than checking what need replacing or topping up.
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Thomas B.
Thomas B.,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Omkar
Omkar,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 1 日
Brandon
Brandon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Fun and relaxing
jackie
jackie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
Jeremiah
Jeremiah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Harold
Harold,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Denise
Denise,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
Overall, the hotel was fine. We expected a bit more from the breakfast, but it's also free soooo. The pillows were utterly tragic, we could hear the neighbors tv and shower through the walls, and housekeeping woke us at 8 when checkout is 12.
Shane
Shane,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Great front desk service.
Didn’t like the lounge being closed on a Saturday Evening. Not great value for my money.
OShay
OShay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
It was fine not friendly
Cheryl
Cheryl,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Front desk was very helpful and provided toiletries since we were there due to a cancelled flight
sean
sean,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 12 日
Vicky
Vicky,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
I didn't get to stay because my flight was cancelled. I booked the next night as well but as of now, Hotel is charging me for both nights. Hopefully they will just let me change the night and we can come to an agreement.
Vicky
Vicky,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Tobias
Tobias,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Andrea
Andrea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
The room next door had loud people, kids and a dog. The walls must be thin as we had to report them to b able to sleep.
Not hotel fault.