Service is good but smoking smalls around the room.
LINGYI
LINGYI,3 晚行程
已验证
6/10 不错
2017 年 1 月 3 日
wifi barely works, furniture dated and needs replacement
CL
已验证
4/10 一般
2021 年 12 月 13 日
Not the ideal stay, but the hotel room was clean and tidy.
Rita
Rita,2 晚行程
已验证
6/10 不错
2021 年 11 月 21 日
victoria hotel review from our stay.
the room we stayed in was lovely. the bed was comfortable. however it was dusty and things like the table and wardrobe was broken. came down for breakfast in the morning and the breakfast was awful. However staff seemed friendly enough
Heather
Heather,1 晚行程
已验证
6/10 不错
2021 年 11 月 13 日
Room smelt of stale smoke. Always a problem here. Mattresses are cheap and uncomfortable.
Poor shower.
真实旅客
1 晚行程
已验证
6/10 不错
2021 年 10 月 30 日
Too warm
The bathroom was tiny couldn’t even open shower door properly. The room was far to hot and the corridors were even hotter. But it was clean and beds were very comfy. Wasn’t impressed with the false fire alarm at 01:10
Diane
Diane,3 晚行程
已验证
4/10 一般
2021 年 10 月 29 日
Check the mattress before you go to bed!
Hotel is beautiful and staff friendly. Room was disappointing and the twin room mattresses were absolutely disgraceful. Had the worst nights sleep ever - you sat down on the mattress and it hit the base, I could squeeze it together it was that awful!
Ira
Ira,1 晚行程
已验证
6/10 不错
2021 年 10 月 11 日
The hotel was nice, nothing wrong with the room itself although our tv didn’t work and although we were told someone would come along to fix it no one ever did, when we first got there we noticed our iron was broken they did give us a new one after asking which was good, there wasn’t anything to tell us when breakfast was so we missed it, the best part was the housekeepers they were lovely. One more thing there’s no plugs by the beds a minor thing but we had to charge our phones across the room. We did still have a good holiday and they were as helpful as they could be just a shame that things were broken and still put in the room. We stayed to go to the center on Manchester and the taxi journey was about 12 pounds to and from.
Mollie
Mollie,2 晚行程
已验证
2/10 较差
2021 年 10 月 3 日
When we got to the hotel, we had it confirmed that we had booked a quad room, however when we got to the room, there was only a double bed and one single. The hotel were unable to offer us any alternative, therefore three of us ended up sleeping in the double bed. Additionally, despite booking a quad room, there were originally only two mugs and two towels. More were brought when requested. In the morning, despite breakfast being included in the price that we paid, we were not on the list for breakfast. The breakfast staff were accommodating and we were served breakfast.
Megan
Megan,1 晚行程
已验证
8/10 非常棒
2021 年 9 月 19 日
Very quiet, clean room and generally professional service
Justin
Justin,1 晚行程
已验证
4/10 一般
2021 年 9 月 12 日
The hotel hasn't been updated for years. The room was grubby and hot. And nothing like the photo that is included in their advert. Overpriced and won't stay there again.
Michael
Michael,1 晚行程
已验证
6/10 不错
2021 年 9 月 10 日
I booked for a deluxe double bedroom and think we just got the standard, my friend booked a standard and looked like she got the deluxe !
melissa
melissa,1 晚行程
已验证
8/10 非常棒
2021 年 9 月 6 日
The room was very quiet, the bed was extremely comfy with lovely bedding. The bar wasn’t too expensive like some hotels. The breakfast was cooked lovely, a great stay.
Deborah
Deborah,1 晚行程
已验证
2/10 较差
2021 年 9 月 1 日
Hated it
Booked a double deluxe but they gave a double standard without even saying anything to us. When we went inside the room only then we found out and when questioned they said 'sorry we are fully booked we cannot do anything but I don't know how the rooms have changed' the service was terrible, could not get a decent sleep, the room was tiny, never again are we booking this hotel
Natasha
Natasha,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 30 日
Only 1 mug in the room very little toiletries in the room it made it hard for washing hands after using the toilet as there was one very small bottle of soap for the sink and shower between 2 people breakfast was ok it seemed that we had too go around chasing for the mug and soap
Shaun
Shaun,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 29 日
Good overall
Very nice hotel but the room was a bit uncomfortable in that the walls are thin so we could hear every word of the conversations of the couple in the next room. They stayed up talking until about 2am, then started again at 6am, which made it difficult to sleep.
Richard
Richard,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 23 日
Nice
Very nice hotel, lovely staff, nice location, lots of parking and very historical.
Old fashioned bathroom, do not expect a electric shower but its ok, does the job.
Very clean and tidy.
Had breakfast included but we had go wait 40mins to be served.
The bed was very comfy, would advise for the room light shades to be dusted as spider web, a spider and a wasp was in the shade which was on top of the bed.
In short i would book again but short stay.
GITA
GITA,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 23 日
Victoria Hotel Manchester Review
On arrival the hotel looked very nice and friendly. Our room was nice and spacious and clean. However, the entrance ceiling had clearly had a leak and needed painting.
Breakfast was extremely disappointing. I had full English which was okay but my wife had continental with hardly any choice, just cereal, toast tea or coffee. Not good value at 1£10 per person.
Richard
Richard,1 晚行程
已验证
8/10 非常棒
2021 年 8 月 23 日
Stop over from Blackpool
Its ok to stop over for a couple of nights. Very noisy hotel by the guests. Slamming doors, talking very loud inside the building and outside the building when going for a smoke. Breakfast is okay. The room we were in needs some work doing to it as the curtains fell down.. no fan, the room was hoy couldnt have window open because of guests either talking loud , or car doors opening and closing all the time xx
Lisa
Lisa,2 晚行程
已验证
2/10 较差
2021 年 8 月 23 日
Hotel location wasn’t too bad as it was close to the main road and motorways; though the Oldham looked rundown, dated and a boy scary in the evenings. Parking is free and on site.
Property if completely old, rundown, foul smelling and some parts are filthy !
Staff are terrible with no smiles, no understanding of hospitality or customer care. It appeared that for staff “why the customers are here!?”
Whole hotel and system was as described my 11yr old as “old age home ready to fall apart”!!!!
真实旅客
2 晚行程
已验证
6/10 不错
2021 年 8 月 16 日
It was ok
It was ok
真实旅客
2 晚行程
已验证
6/10 不错
2021 年 8 月 15 日
Awful. Had a baby with us and there was music blasting until 1am. We rang several times and the mangers was rude (requested a quiet room). We haven’t slept at all and my baby is knackered. This is my birthday weekend and it’s ruined. We have to drive home now which is over 4 hours on 0 sleep which is dangerous. Place was mucky. Wouldn’t ever stay again. Don’t book in a wedding and party and take a baby reservation it’s not fair! Awful and the manger didn’t do a thing. I will be ringing back to tell her about the full list of issues and how I would like her to think about future bookings when people have kids. This hotel has ruined my birthday weekend with my boyfriends and 19 month old. I will be writing more in-depth reviews on all sites I can!
真实旅客
1 晚行程
已验证
4/10 一般
2021 年 8 月 15 日
The staff is not helpful to come on our to book us in once we didn’t get in the room we would give her that was a miss overall very bad experience during the night around 1030 the lights stopped working
真实旅客
1 晚行程
已验证
2/10 较差
2021 年 8 月 10 日
No hot water
After 5 hours drive we arrived at 10pm , and wanted to take a shower.
There was no hot water, we went to the reception and asked lady told us that she will turn on boiler now as they switch it off for the night. We waiter over an hour still no hot water.
Got up in the morning to take a shower and still no hot water. Another trip to the reception and lady telling me that their boiler is broken and they called someone to repair it but they dont know what time they will show up , and she cant do anything as it affected all hotel.
Customers should be informed on the check in that there is an issue with boiler and decide if they would like to stay.
While we were leaving lady also challenge me about payment .
Yes I paid for it when booked. You should be offering a refund and apology not challenge me about payment which was done prior.
真实旅客
1 晚行程
已验证
10/10 绝佳
2021 年 8 月 10 日
I had to find a hotel to stay in at short notice, and this was closest to me. I am so thankful this is the hotel I ended up at. The staff were incredibly accommodating, going above and beyond to support me and a relative in a very difficult circumstance. I cannot say enough about how helpful they were across the board, including the night reception, security and the reception team in the morning. The hotel was quiet and very easy to access with ample parking. The beds were comfy and everything appeared wellmaintained.